Market Leadership AeC Contact Center is a recognized leader in customer experience management and outsourced process solutions in Brazil, serving top national brands and consistently receiving industry awards. This positions the company as an attractive partner for businesses seeking innovative CX and BPO services.

Technological Innovation With a strong focus on integrating advanced technologies such as artificial intelligence, robotic process automation, cloud services, and analytics, AeC demonstrates a commitment to digital transformation, making it a prime candidate for clients looking to modernize their customer service operations.

Industry Recognition Recent awards from Frost & Sullivan, including the 2025 Brazilian Company of the Year, highlight AeC’s reputation for excellence in digital strategy, innovation, and customer impact, suggesting a solid track record that can be leveraged to attract new clients seeking proven performance.

Scalable Operations Employing over 52,000 personnel across multiple locations in Brazil, AeC’s extensive operational scale indicates its capacity to handle large, complex projects and expand service offerings in diverse regions or industries.

Sustainability and Employee Engagement Recognized for ESG practices and certified as a great workplace, AeC’s focus on sustainability and employee well-being can appeal to organizations emphasizing corporate responsibility, employee engagement, and sustainable business practices in their vendor partnerships.