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Outsourcing and Offshoring ConsultingIllinois, United States5001-10000 Employees

Afni is an outsourcing and offshoring consulting company based in Bloomington, Illinois, with a principal address at 1310 Martin Luther King Jr Drive, Bloomington, IL 61701, United States. The company originated in 1936 as a consumer collections agency in Bloomington and has since expanded to offer contact center services, channel strategies, and customer lifecycle solutions to connect with customers through preferred channels. Afni operates globally and employs between 5,001 and 10,000 people, providing outsourcing and offshoring services to clients. Its core services involve prompt and friendly customer assistance delivered by contact center teams across devices such as phones, laptops, and tablets. Reported annual revenue is in the range of $500 million to $1 billion.

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