Insights

Technological Innovation AirHelp's deployment of advanced tech stacks such as Looker, MySQL, and Cloudflare Bot Management highlights their focus on data-driven customer support and operational efficiency, opening opportunities for tailored technology solutions or integrations.

Global Service Reach With a multilingual team supporting customers in nineteen languages and a global network of over fifty law firms, AirHelp demonstrates the potential for expanding localized legal or customer support services, especially in emerging travel markets.

Market Leadership As the top worldwide flight compensation service and creator of the annual AirHelp Score for airports, the company presents opportunities for strategic partnerships with travel industry players seeking to enhance customer experience and data insights.

Recent Growth & Investments Significant minority investment from Abry Partners and recent product launches like the AirHelp Flight and Claim Tracker suggest a company in expansion mode, ideal for offering innovative solutions around travel disruption management or customer engagement tools.

Employee Engagement & Brand Recognized as a Most Loved Workplace with awards for diversity and employee well-being, AirHelp is positioned as an attractive partner for corporate solutions focusing on HR tech, workplace culture enhancement, or employee-centric services.

Similar companies to AirHelp

AirHelp Tech Stack

AirHelp uses 8 technology products and services including Facebook Ads, TikTok Pixel, Azure SQL, and more. Explore AirHelp's tech stack below.

  • Facebook Ads
    Advertising
  • TikTok Pixel
    Analytics
  • Azure SQL
    Database
  • Cart Functionality
    E-commerce
  • WhatsApp Business
    Live Chat
  • HTML
    Programming Languages
  • HSTS
    Security
  • Pinterest
    Visual And User Generated Content Marketing

AirHelp's Email Address Formats

AirHelp uses at least 1 format(s):
AirHelp Email FormatsExamplePercentage
First.Last@airhelp.comJohn.Doe@airhelp.com
94%
Last@airhelp.comDoe@airhelp.com
3%
First.Middle@airhelp.comJohn.Michael@airhelp.com
2%
FL@airhelp.comJD@airhelp.com
1%

Frequently Asked Questions

Where is AirHelp's headquarters located?

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AirHelp's main headquarters is located at c/o WeWork, Warschauer Platz 11-13 Berlin, Berlin 10245 DE. The company has employees across 4 continents, including EuropeSouth AmericaNorth America.

What is AirHelp's phone number?

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You can contact AirHelp's main corporate office by phone at . For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is AirHelp's official website and social media links?

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AirHelp's official website is airhelp.com and has social profiles on LinkedIn.

What is AirHelp's NAICS code?

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AirHelp's NAICS code is 5415 - Computer Systems Design and Related Services.

How many employees does AirHelp have currently?

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As of October 2025, AirHelp has approximately 389 employees across 4 continents, including EuropeSouth AmericaNorth America. Key team members include Chief Technology Officer: S. Z.Chief Product Officer: M. S.Chief Sales Officer (cso): B. P.. Explore AirHelp's employee directory with LeadIQ.

What industry does AirHelp belong to?

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AirHelp operates in the IT Services and IT Consulting industry.

What technology does AirHelp use?

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AirHelp's tech stack includes Facebook AdsTikTok PixelAzure SQLCart FunctionalityWhatsApp BusinessHTMLHSTSPinterest.

What is AirHelp's email format?

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AirHelp's email format typically follows the pattern of First.Last@airhelp.com. Find more AirHelp email formats with LeadIQ.

When was AirHelp founded?

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AirHelp was founded in 2013.
AirHelp

AirHelp

IT Services and IT ConsultingBerlin, Germany201-500 Employees

Since AirHelp was founded in 2013, we’ve helped millions of people get paid compensation for their delayed or canceled flights. We’re proud of our excellent rating from hundreds of thousands of reviews on Trustpilot, and our status as the No.1 worldwide for flight compensation.

We make claiming compensation easy for travelers who are unsure of their rights and lack the time or expertise to embark on the claims process alone. Great people and smart tech help us build a seamless customer journey and ensure that we're at the top of our game with an incredible success rate. 

Our annual membership service AirHelp+ has had millions of purchases. It offers members fast payouts and lounge access when disruptions occur, and protects them against other unexpected flight problems. AirHelp+ is our way of giving passengers the best, smoothest travel experience possible. 

Our global team of over 400 provides 24/7 support to our customers in 19 languages. This, combined with the local knowledge from our network of over 50 law firms–the largest network in the world specializing in air passenger rights–makes us uniquely placed to help air passengers anywhere, anytime. 

What’s more? We’re so proud of our status as a Most Loved Workplace, a prestigious award that underscores our dedication to prioritizing well-being, as well as cultivating a working environment that encourages personal growth and ownership. We ranked 21st on Newsweek’s list of the Most Loved Workplaces 2024. We also received additional awards for being a Most Loved Workplace for women, the LGBTQ+ community, and young professionals, meaning that AirHelp isn’t just a great place to work, but a truly lovable one. 🎉

For privacy details, visit: www.airhelp.com/en-int/privacy/

Section iconCompany Overview

Headquarters
c/o WeWork, Warschauer Platz 11-13 Berlin, Berlin 10245 DE
Phone number
NAICS Code
5415 - Computer Systems Design and Related Services
Founded
2013
Employees
201-500

Section iconFunding & Financials

  • $25M$50M

    AirHelp's revenue is estimated to be in the range of $25M$50M

Section iconFunding & Financials

  • $25M$50M

    AirHelp's revenue is estimated to be in the range of $25M$50M

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