Insights

Expanding Service Portfolio AirHelp’s recent launch of new products such as the AirHelp Score and Flight and Claim Tracker demonstrates a commitment to enhancing customer engagement through innovative tech solutions, offering opportunities to introduce complementary services or integrations that leverage their platform and data analytics.

Global Customer Support With a multilingual support team operating in 19 languages and a network of over 50 law firms worldwide, AirHelp is well-positioned to expand its premium support and legal services, catering to enterprise clients seeking tailored passenger rights management solutions.

Strategic Partnerships Partnerships with organizations like International SOS indicate a readiness to collaborate on travel safety and compensation services, creating prospects for joint offerings that combine travel security, health, and passenger rights solutions for corporate clients and airlines.

Market Leadership As the No.1 flight compensation company with a strong online presence and recent awards, AirHelp's brand recognition and customer trust position it as an ideal candidate for upselling B2B services to travel agencies, airlines, and corporate travel managers seeking streamlined passenger service solutions.

Technological Innovation The company’s investments in flight-tracking apps and airline ranking tools represent opportunities to sell specialized data-driven SaaS offerings or customized platform integrations to travel industry stakeholders aiming to improve operational insights and customer satisfaction.

Similar companies to AirHelp

AirHelp Tech Stack

AirHelp uses 8 technology products and services including Facebook Ads, TikTok Pixel, Azure SQL, and more. Explore AirHelp's tech stack below.

  • Facebook Ads
    Advertising
  • TikTok Pixel
    Analytics
  • Azure SQL
    Database
  • Cart Functionality
    E-commerce
  • WhatsApp Business
    Live Chat
  • HTML
    Programming Languages
  • HSTS
    Security
  • Pinterest
    Visual And User Generated Content Marketing

Media & News

AirHelp's Email Address Formats

AirHelp uses at least 1 format(s):
AirHelp Email FormatsExamplePercentage
First.Last@airhelp.comJohn.Doe@airhelp.com
95%
Last@airhelp.comDoe@airhelp.com
2%
First.Middle@airhelp.comJohn.Michael@airhelp.com
2%
FL@airhelp.comJD@airhelp.com
1%

Frequently Asked Questions

Where is AirHelp's headquarters located?

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AirHelp's main headquarters is located at 18 Boxhagener Straße Berlin Friedrichshain, Berlin 10245 Germany. The company has employees across 4 continents, including EuropeSouth AmericaNorth America.

What is AirHelp's phone number?

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You can contact AirHelp's main corporate office by phone at . For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is AirHelp's official website and social media links?

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AirHelp's official website is airhelp.com and has social profiles on LinkedInCrunchbase.

What is AirHelp's NAICS code?

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AirHelp's NAICS code is 5415 - Computer Systems Design and Related Services.

How many employees does AirHelp have currently?

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As of April 2026, AirHelp has approximately 379 employees across 4 continents, including EuropeSouth AmericaNorth America. Key team members include Ceo: T. P.Ceo: A. I.Cfo: M. P.. Explore AirHelp's employee directory with LeadIQ.

What industry does AirHelp belong to?

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AirHelp operates in the IT Services and IT Consulting industry.

What technology does AirHelp use?

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AirHelp's tech stack includes Facebook AdsTikTok PixelAzure SQLCart FunctionalityWhatsApp BusinessHTMLHSTSPinterest.

What is AirHelp's email format?

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AirHelp's email format typically follows the pattern of First.Last@airhelp.com. Find more AirHelp email formats with LeadIQ.

When was AirHelp founded?

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AirHelp was founded in 2013.

AirHelp

IT Services and IT ConsultingBerlin, Germany201-500 Employees

Since AirHelp was founded in 2013, we’ve helped millions of people get paid compensation for their delayed or canceled flights. We’re proud of our excellent rating from hundreds of thousands of reviews on Trustpilot, and our status as the No.1 worldwide for flight compensation.

We make claiming compensation easy for travelers who are unsure of their rights and lack the time or expertise to embark on the claims process alone. Great people and smart tech help us build a seamless customer journey and ensure that we're at the top of our game with an incredible success rate. 

Our annual membership service AirHelp+ has had millions of purchases. It offers members fast payouts and lounge access when disruptions occur, and protects them against other unexpected flight problems. AirHelp+ is our way of giving passengers the best, smoothest travel experience possible. 

Our global team of over 400 provides 24/7 support to our customers in 19 languages. This, combined with the local knowledge from our network of over 50 law firms–the largest network in the world specializing in air passenger rights–makes us uniquely placed to help air passengers anywhere, anytime. 

What’s more? We’re so proud of our status as a Most Loved Workplace, a prestigious award that underscores our dedication to prioritizing well-being, as well as cultivating a working environment that encourages personal growth and ownership. We ranked 21st on Newsweek’s list of the Most Loved Workplaces 2024. We also received additional awards for being a Most Loved Workplace for women, the LGBTQ+ community, and young professionals, meaning that AirHelp isn’t just a great place to work, but a truly lovable one. 🎉

For privacy details, visit: www.airhelp.com/en-int/privacy/

Section iconCompany Overview

Headquarters
18 Boxhagener Straße Berlin Friedrichshain, Berlin 10245 Germany
Phone number
NAICS Code
5415 - Computer Systems Design and Related Services
Founded
2013
Employees
201-500

Section iconFunding & Financials

Section iconFunding & Financials

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