Alcove Group

IT Services and IT ConsultingLondon, United Kingdom51-200 Employees

At Alcove Group, we’re not just about gadgets—we’re transforming care through AI-powered software, best-in-class managed services, and virtual care innovations. Our mission is to enable people to live independently and safely while delivering measurable savings for health and social care.

🏆 Alcove Care Technology Services
Our multi-award-winning Care Technology Service supports Local Authorities, NHS, and Housing Providers with:
✔️ An AI-powered data platform, integrating insights from devices, calls, and falls to drive predictive analytics and smarter decision-making.
✔️ Smart services, including virtual care check-ins, video & voice communication aids, bespoke alerting systems, smart home automation, and health monitoring devices.
✔️ End-to-end support, featuring expert installation, the UK’s smartest AI-enabled 24/7 emergency call centre, and managed responder services—including a falls lifting service that has saved Health over £10m in under 12 months.

🚑 CallConnect247 – Our National Alarm Receiving Centre (ARC)
✔️ A state-of-the-art, AI-enabled 24/7 monitoring and response service, integrating telecare, falls response, and proactive wellbeing monitoring.
✔️ Managed responder services, ensuring rapid and efficient support when emergencies occur.
✔️ Redefining emergency response with cutting-edge predictive analytics to pre-empt risks and intervene earlier.

💡 Alcove AI Insights
We deliver data-driven efficiencies for Local Authorities, Social Housing, and Care Providers using our AI Intelligence Platform:
✔️ Over £45 million in tracked savings from Local Authority and Health Budgets since 2020.
✔️ Improved safeguarding, compliance, and care quality through smarter, data-led decision-making.

🌐 Alcove Virtual Care Agency
We’re pioneers in Virtual Care, creating a new model of tech-enabled support:
✔️ Over 10 million minutes of video calling on our platform.
✔️ Our own virtual care agency, delivering >50,000 virtual care visits per year.

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