What departments does AloricaDR have?

AloricaDR has employees across 13 departments including Customer Success, Operations, Recruiting, Education, Military & Protective Services.

What is the largest department at AloricaDR?

The largest department at AloricaDR is Operations with 5 employees.

Where are AloricaDR employees located globally?

AloricaDR has employees across 5 continents and 19 countries including Egypt, Tunisia, Philippines, India, Switzerland.

How has AloricaDR's team size changed over time?

AloricaDR's team has grown from approximately 390 to 415 employees based on available data.

AloricaDR Employee Directory

Outsourcing and Offshoring ConsultingNacional, Dominican Republic501-1000 Employees

AloricaDR operates as a customer management business process outsourcer, providing outsourced customer contact and related process support to clients. It projects a global footprint with locations in the United States and beyond and positions itself as a leading, fast-growing player in its field. The organization emphasizes an inclusive workplace and notes it is the largest minority business enterprise in the U.S. outsourced customer contact industry. 

Its target customers are organizations seeking customer experience services and digital transformation support, and it argues that the diversity of its workforce helps it better understand client needs. Based in Paraiso, Dominican Republic, the company has a sizable workforce and maintains a global reach. In June 2026, it announced a partnership with Domu AI Tm Robotics Llc to explore voice AI applications.

AloricaDR Global Highlights

North America
706

United States Of America
378
Dominican Republic
300
Canada
9
Panama
6
Mexico
6
Guatemala
4
Haiti
1
Jamaica
1
Saint Kitts And Nevis
1

Asia
64

Philippines
56
India
8

South America
5

Uruguay
2
Brazil
2
Argentina
1

Africa
3

Egypt
2
Tunisia
1

Europe
3

Switzerland
1
Bulgaria
1
Italy
1

AloricaDR's Leadership

J. R.
Vice President Of Customer Experience
Mobile Phone
Email
J. S.
Workforce Director
Mobile Phone
Email
J. A.
Senior Manager Customer Operations
Mobile Phone
Email
J. A.
Senior Operations Manager
Mobile Phone
Email
L. P. H.
Talent Acquisition Manager
Mobile Phone
Email
M. J. M. B.
Learning Delivery Manager
Mobile Phone
Email
M. L.
Senior Training Manager
Mobile Phone
Email
N. R.
Operations Manager
Mobile Phone
Email

AloricaDR Employee Metrics

100%

50%

0%

2026

2025

Support
Program & Project Management
Quality Assurance
Analytics
Sales
Other
Recruiting

Contact profiles from AloricaDR

Name

Title

Contact

Location

Last Update

E. S.
Quality Assurance Supervisor
Mobile Phone
Email
Philippines, National Capital Region
Jul 08, 2025
E. L.
Customer Service Ambassador
Mobile Phone
Email
Dominican Republic, Nacional
Jun 25, 2025
J. L.
Customer Service Associate
Mobile Phone
Email
Dominican Republic
Mar 05, 2024
J. E.
Talent Acquisition Specialist
Mobile Phone
Email
Philippines, Quezon City
Sep 16, 2024
J. S.
Agente De Servicio Técnico
Mobile Phone
Email
Panama
Mar 05, 2024
J. H.
Staff Trainer
Mobile Phone
Email
Jul 28, 2023
K. P.
Agente De Atención Telefónica
Mobile Phone
Email
Uruguay, Montevideo
Aug 02, 2024
K. C.
Advanced Technology Coordinator - Dialer Management
Mobile Phone
Email
Philippines, National Capital Region
Jul 27, 2024
K. N.
Csr
Mobile Phone
Email
Oct 16, 2024
L. M. B.
Customer Service Representative
Mobile Phone
Email
May 09, 2025

Frequently Asked Questions

What is AloricaDR known for?

AloricaDR was founded in 1999 and operates in the Outsourcing and Offshoring Consulting industry. Explore AloricaDR's company overview page for more information.

What is AloricaDR's most common email format?

AloricaDR employees' email format typically follows the pattern of First.Last@alorica.com. Trying to find reliable and up-to-date employee contact data? Find more AloricaDR email formats with LeadIQ.

How many employees does AloricaDR have currently?

AloricaDR has approximately 884 employees as of August 2026. These team members are located across 5 continents, including North America, Asia and South America.

Who are AloricaDR's key employees and leadership?

As of August 2026, AloricaDR's key employees include:

Vice President Of Customer Experience: J. R.
Workforce Director: J. S.
Senior Manager Customer Operations: J. A.
Senior Operations Manager: J. A.
Talent Acquisition Manager: L. P. H.

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AloricaDR Employee Directory

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