American Arbitration Association Email Format

Alternative Dispute ResolutionNew York, United States1001-5000 Employees

The American Arbitration Association (AAA) administers dispute resolution processes from filing to closure, offering mediation and arbitration services in the United States and abroad through its International Centre for Dispute Resolution (ICDR). It coordinates mediator and arbitrator appointments, schedules hearings, and provides information on dispute resolution options to help parties reach settlements. The organization serves individuals and organizations seeking to resolve conflicts outside the courts, aiming for fair and impartial outcomes.

Based in New York, the AAA has a long history in alternative dispute resolution and supports the design of ADR systems for corporations, unions, government agencies, law firms, and the courts. It also offers elections services along with education, training, and publications to deepen understanding of ADR. A notable recent development is the appointment in May 2026 of Jennifer Reeves as vice president, legal AI governance and integration lead, reflecting an emphasis on responsible AI governance across its products and internal tools.

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