AMX Solutions Employee Directory

TelecommunicationsFlorida, United States2-10 Employees

AMX Solutions is a telecommunications company based in Miami, Florida, that specializes in the design, development, deployment, and technical support of customer contact center solutions, with a focus on the Genesys and Nice software suites. The firm emphasizes continuity of service through hosted solutions and regular system maintenance performed by its technical staff, addressing issues that can lead to customer frustration and revenue loss for enterprises. Its offerings are geared toward organizations seeking certified expert support, proactive maintenance, and reliable troubleshooting for contact center operations. The company operates as a value-added reseller associated with Genesys and Nice, drawing on its experience across multiple Latin American and Caribbean markets. AMX Solutions highlights its expertise in deploying and supporting VxML-based deployment applications over various Voice Portal platforms, a capability that underpins its project work in regions including Puerto Rico, Colombia, Costa Rica, Santo Domingo, Guatemala, Jamaica, and Argentina.

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