AnswerDash Employee Directory
IT Services and IT ConsultingWashington, United States0-1 Employees
AnswerDash provides a predictive Q&A engine designed to deliver the right information to website and app users when it is needed. The platform aims to transform digital user experiences while reducing support costs by 30 to 50 percent, boosting sales conversions by 10 to 30 percent, and increasing customer satisfaction. The solution integrates with established ticketing and live-chat platforms to surface contextual knowledge at the point of need. Founded by human-computer interaction experts at the University of Washington, AnswerDash is based in Seattle, Washington. A notable development in its history is the 2020 acquisition by CloudEngage.