Independent MSP ARO positions itself as a fully independent managed workplace services provider across the US and Canada, offering cost reduction and flexibility for hybrid and evolving work models—a compelling angle for enterprises seeking vendor consolidation and unbiased optimization.

Data driven With AROworks, Lean Six Sigma discipline, and robust operational intelligence, there is a clear opportunity to upsell data analytics and continuous improvement programs to optimize printing, mailrooms, and front-of-office operations while showcasing measurable ROI.

Employee focus Strong emphasis on employee satisfaction and development (training, charity leave, career growth) can be leveraged to pitch improvement of service quality and retention for clients with high workforce turnover or complex customer-facing operations.

Cost containment Clients frequently see significant annual savings in print and mail costs while expanding services without increasing headcount, suggesting cross-sell opportunities into automation, robotics, and document management for comprehensive cost optimization.

Tech ecosystem A broad tech stack (AWS, SAP Ariba, Box, Google Workspace, Paycom, HubSpot, Mimecast) enables integration-focused sales, presenting cross-sell opportunities around digital workflows, secure document handling, and integrated supplier and HR processes.