Aureon Contact Center logo

Aureon Contact Center Employee Directory

Outsourcing and Offshoring ConsultingIowa, United States11-50 Employees

Aureon Contact Center Solutions is a Midwest-based provider of outsourced contact center services within the outsourcing and offshoring consulting sector. With about 30 years of experience, it supports businesses as customer expectations shift and handles more than 400,000 interactions annually across phone, live chat, SMS, and web tickets. The company is based in Urbandale, Iowa, and operates as a small to mid-sized firm.

Its Iowa-based agents are described as having a strong work ethic, a neutral dialect, and consistent performance across channels. A high level of customer satisfaction (96.6%) and a first-call resolution rate of 72% are reported. The information indicates the company serves business clients seeking outsourced contact center capabilities across multiple channels.

Find Aureon Contact Center employees' phone numbers or email addresses

Aureon Contact Center Global Highlights

Location
Employees

North America
149

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  • United States Of America
    149

South America
1

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  • Bolivia
    1

Aureon Contact Center's Leadership

  • Stylized image of a person
    M. L.
    Chief People Officer
  • Stylized image of a person
    J. M.
    Owner
  • Stylized image of a person
    R. H.
    Owner
  • Stylized image of a person
    R. A.
    Owner
  • Stylized image of a person
    R. F.
    Owner
  • Stylized image of a person
    J. V.
    Vice President
  • Stylized image of a person
    B. W.
    Director , Business Development
  • Stylized image of a person
    G. B.
    Business Development Director

Aureon Contact Center Employee Metrics

100%
50%
0%
2026
2025
  • Support
  • Program & Project Management
  • Analytics
  • Other
  • Information Technology
  • Sales

Contact profiles from Aureon Contact Center

Name
Title
Contact
Location
Last Update
  • Stylized image of a person
    J. M.
    Owner
    Oct 23, 2024
  • Stylized image of a person
    M. L.
    Chief People Officer
    Aug 17, 2026
  • Stylized image of a person
    R. H.
    Owner
    Oct 18, 2024
  • Stylized image of a person
    R. A.
    Owner
    Oct 16, 2024
  • Stylized image of a person
    R. F.
    Owner
    Oct 18, 2024
  • Stylized image of a person
    J. V.
    Vice President
    Nov 12, 2025
  • Stylized image of a person
    B. W.
    Director , Business Development
    Oct 22, 2024
  • Stylized image of a person
    G. B.
    Business Development Director
    Oct 23, 2024
  • Stylized image of a person
    K. B.
    Director Business Information And Technology Solutions
    Sep 05, 2026
  • Stylized image of a person
    L. S.
    Director Of Operations
    Oct 22, 2024

Frequently Asked Questions

What is Aureon Contact Center known for?

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Aureon Contact Center was founded in 1988 operates in the Outsourcing and Offshoring Consulting industry. Explore Aureon Contact Center's company overview page for more information.

What is Aureon Contact Center's most common email format?

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Aureon Contact Center employees' email format typically follows the pattern of . Trying to find reliable and up-to-date employee contact data? Find more Aureon Contact Center email formats with LeadIQ.

How many employees does Aureon Contact Center have currently?

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Aureon Contact Center has approximately 47 employees as of August 2026. These team members are located across 2 continents, including North AmericaSouth America.

Who are Aureon Contact Center's key employees and leadership?

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As of August 2026, Aureon Contact Center's key employees include:

  • Chief People Officer: M. L.
  • Owner: J. M.
  • Owner: R. H.
  • Owner: R. A.
  • Owner: R. F.

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