Insights

Strong Industry Presence Aureon Contact Center has established a solid reputation in the Midwest with over 30 years of experience supporting B2B customer service operations, indicating stability and deep-market knowledge which can be leveraged for expanding service solutions.

Technology & Security Innovation Recent launches such as Aureon Security Awareness Training and Ascend for Teams showcase a focus on cybersecurity and cloud communication solutions, presenting opportunities to cross-sell security, collaboration, and managed IT services.

Recognition & Awards Multiple industry awards for customer experience and technology leadership enhance Aureon’s credibility, making it an attractive partner for companies seeking top-tier outsourced contact center and tech solutions.

Community & Growth Funding Participation in community development programs and grants reflects a commitment to regional growth, opening sales avenues related to local economic development initiatives and broadband infrastructure projects.

Expanding Service Portfolio With diverse recent offerings and a wide range of channels for customer interactions, there are growth opportunities in expanding omnichannel solutions, managed IT services, or customized security offerings for their clients.

Aureon Contact Center Tech Stack

Aureon Contact Center uses 8 technology products and services including Basis Technologies, Cookie Notice, Google Fonts API, and more. Explore Aureon Contact Center's tech stack below.

Basis Technologies

Advertising

Cookie Notice

Cookie Compliance

Google Fonts API

Font Scripts

ZoomInfo

Lead Generation

Salesforce Marketing Cloud Account Engagement

Marketing Automation

Windows Server

Operating Systems

PHP

Programming Languages

Google Analytics

Web Analytics

Aureon Contact Center Email Formats	Example	Percentage
First.Last@aureon.com	John.Doe@aureon.com	81%
LastFirst@aureon.com	DoeJohn@aureon.com	8%
FirstLast@aureon.com	JohnDoe@aureon.com	6%
First_Last@aureon.com	John_Doe@aureon.com	5%

Aureon Contact Center Email Formats

Example

Percentage

First.Last@aureon.com

John.Doe@aureon.com

81%

LastFirst@aureon.com

DoeJohn@aureon.com

FirstLast@aureon.com

JohnDoe@aureon.com

First_Last@aureon.com

John_Doe@aureon.com

Frequently Asked Questions

Where is Aureon Contact Center's headquarters located?

Aureon Contact Center's main headquarters is located at 7760 Office Plaza Drive South Urbandale, Iowa 50131 United States. The company has employees across 2 continents, including North AmericaSouth America.

What is Aureon Contact Center's official website and social media links?

Aureon Contact Center's official website is aureon.com and has social profiles on LinkedIn.

How much revenue does Aureon Contact Center generate?

As of April 2026, Aureon Contact Center's annual revenue is estimated to be $5.6M.

What is Aureon Contact Center's SIC code NAICS code?

Aureon Contact Center's SIC code is 8731 - Commercial Physical and Biological Research NAICS code is 5416 - Management, Scientific, and Technical Consulting Services.

How many employees does Aureon Contact Center have currently?

As of April 2026, Aureon Contact Center has approximately 40 employees across 2 continents, including North AmericaSouth America. Key team members include Chief People Officer: M. L.Vice President Information Technology: F. H.Vice President Of Finance: R. C.. Explore Aureon Contact Center's employee directory with LeadIQ.

What industry does Aureon Contact Center belong to?

Aureon Contact Center operates in the Outsourcing and Offshoring Consulting industry.

What technology does Aureon Contact Center use?

Aureon Contact Center's tech stack includes Basis TechnologiesCookie NoticeGoogle Fonts APIZoomInfoSalesforce Marketing Cloud Account EngagementWindows ServerPHPGoogle Analytics.

What is Aureon Contact Center's email format?

Aureon Contact Center's email format typically follows the pattern of First.Last@aureon.com. Find more Aureon Contact Center email formats with LeadIQ.

When was Aureon Contact Center founded?

Aureon Contact Center was founded in 1988.

Aureon Contact Center

Q: What is Aureon Contact Center's official website and social media links?

Aureon Contact Center's official website is aureon.com. Aureon Contact Center has social profiles on LinkedIn.

Q: How many employees does Aureon Contact Center have currently?

Aureon Contact Center has approximately 40 employees.

Q: What technology does Aureon Contact Center use?

Aureon Contact Center's tech stack includes Underscore.js, HubSpot, HSTS, Hotjar, Priority Hints.

Q: What is Aureon Contact Center's NAICS code?

Aureon Contact Center's NAICS code is 5416 (Management, Scientific, and Technical Consulting Services).

Outsourcing and Offshoring ConsultingIowa, United States11-50 Employees

We're a Midwest-based contact center with 30 years of experience supporting businesses through every shift in customer expectations. Aureon Contact Center handles over 400,000 customer interactions annually across phone, live chat, SMS, and web ticket, with a 96.6% satisfaction rate and 72% first-call resolution. Our Iowa-based agents are known for their work ethic, neutral dialect, and consistency across every channel and every call.

Real agents. Real results.
aureon.com/contact-center-solutions/
800-469-4000

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