Regional IT Focus Back Bay Networks serves small to mid-sized organizations in New Hampshire, Massachusetts, and southern Maine, presenting an opportunity to expand MSP services and cross-sell managed IT, cybersecurity, and proactive monitoring to local banks, hospitality, education, municipalities, and law firms.

Scale Potential With 11-50 employees and annual revenue between 10M and 25M, there is room to grow IT infrastructure, cloud adoption, and ongoing support contracts, including standardized SLAs, to increase wallet share among existing clients and target similar SMBs in the region.

Legacy Tech Modernization Current tech stack includes Windows Server 2012 and Windows 10 with VMware, indicating a potential need for modernization, migration planning, and modernization services such as virtualization optimization, Windows upgrades, and secure remote work solutions.

Leadership and Relationships As a long-standing local provider since 2003, Back Bay Networks has established trust with a diverse client base that can be leveraged to upsell security services, backup and disaster recovery, and IT strategic planning to existing accounts and regional partners.

Managed Services Expansion With integrations around ConnectWise and Zoom Phone, there is a clear pathway to deepen managed services offerings, including 24/7 monitoring, help desk, UCaaS optimization, and vendor-agnostic IT consulting to drive recurring revenue.