Digital Transformation The council signals readiness for digital modernization with forward looking goals and an online information portal. With a Microsoft stack including SharePoint and GOV.UK Frontend and a workforce of 1,000 to 5,000, there is a clear opportunity to offer end to end digital transformation, intranet modernization, citizen portals, data analytics, and related training.

Sustainability Focus A strong commitment to tackling the climate and ecological emergency and a Greener Places vision creates demand for sustainability and carbon accounting solutions, energy management, green procurement tools, ESG dashboards, and reporting to support public sector environmental goals.

Tourism and Culture The UNESCO heritage city status with millions of visitors and high profile cultural projects such as the Fashion Museum Bath indicate opportunities to enhance visitor experience via CRM, ticketing, digital marketing analytics, digital signage, and partnerships with cultural institutions.

Governance and Projects Leadership changes and large capital initiatives point to demand for robust project governance, PMO capabilities, contract and risk management, and partner coordination; ideal for project management software, governance platforms, and PRINCE2 aligned training.

IT Modernization A Microsoft centric tech stack suggests opportunities for secure cloud optimization, Microsoft 365 modernization, user training, accessibility and compliance improvements, and IT service management to support a large public sector workforce.