BestNotes Employee Directory

IT Services and IT ConsultingIdaho, United States11-50 Employees

BestNotes provides an integrated platform that combines customer relationship management and electronic health records for behavioral health and substance use treatment providers, with attention to HIPAA privacy and security standards. The solution unites client management and clinical documentation in a single product, supporting scheduling, a patient portal, practice management, documentation, medication administration, outcome tracking, e-prescribing, lab tracking, and extensive reporting. Documentation tools aim to reduce duplicate data entry and streamline note creation, enabling quick group notes and treatment plans. The CRM component tracks outreach activities, follow-ups, referrals, and ongoing client interactions across the lifecycle from initial contact to alumni relations.

Based in Twin Falls, Idaho, the company was founded in 2003 and operates in IT services and IT consulting for the behavioral health sector. Customers can opt for no upfront fees with a month-to-month engagement and a recurring monthly fee that covers training and support, intended to scale with a growing practice.

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