AI and Automation Big Fish specializes in AI agents and workflow automations for operations-driven teams, presenting an opportunity to upsell AI-driven efficiency improvements to field service, healthcare, and similar verticals seeking to reduce repetitive tasks and accelerate issue resolution.

Compliance and Security Highlight Big Fish’s emphasis on data security and regulatory compliance, including HIPAA. This positions the company well for selling to healthcare providers and regulated industries that require trusted tech partners.

US-Based Delivery With a US-based team and no outsourcing, Big Fish can be positioned as a reliable, tightly coordinated partner for enterprise projects that demand clear communication, accountability, and rapid iteration.

Mid-Market Growth Revenue in the 1–10 million range and a lean team suggest opportunities to scale by expanding into mid-market clients that need affordable, custom software and automation without the overhead of large agencies.

Industry Focus Existing emphasis on field service and healthcare indicates potential for targeted campaigns to expand within these sectors, leveraging success stories around on-site AI agents and SOP/troubleshooting capabilities.