Birdeye Australia
Software DevelopmentTasmania, Australia51-200 Employees
Birdeye Australia operates as a software development company focused on a comprehensive customer experience and reputation management platform. The service aims to help local businesses attract leads, collect reviews, manage communications, and streamline repetitive tasks from a single platform that includes features for Listings, Webchat, Appointments, Payments, Surveys, Ticketing, and Insights. The company positions itself as serving local businesses with multiple locations by enabling localized lead generation, review acquisition, online footprint management, and ROI measurement, supported by a combination of software and locally based digital marketing expertise. Based in Rosebery, Tasmania, Birdeye Australia describes its user base as thousands of local businesses and notes partnerships and integrations that align with the broader Birdeye ecosystem. Recent developments include partnerships with Google Cloud to enhance customer feedback management and the acquisition of Cube Online, both reflecting expansion of its capabilities within the Australian market.