Rapid Growth Recognition Bolton Remote has been recognized consistently since 2018 as one of the fastest-growing private companies in the US, indicating a strong expansion trajectory and increasing demand for their outsourcing services.
Strategic Acquisition The company's acquisition by SupportNinja in early 2022 reflects a strategic move to strengthen market positioning and expand service offerings, presenting opportunities to cross-sell and leverage combined client bases.
Tech-Savvy Infrastructure Bolton Remote’s use of modern technology stacks such as Cloudflare, HubSpot, and Google Tag Manager showcases their emphasis on scalable, efficient support operations, appealing to tech-focused enterprise clients.
Industry Focus Serving fast-growing technology companies aiming to scale customer experience and technical support teams, Bolton Remote is positioned to target emerging tech firms with high support service needs.
Customer Success Emphasis With a focus on customer success, technical support, and product operations, Bolton Remote offers tailored outsourced solutions, making it an attractive partner for companies seeking to optimize support and reduce operational costs.