Bottomline Marketing Consulting

Advertising ServicesMassachusetts, United States2-10 Employees

Bottomline Marketing Consulting helps your organization increase revenues by attracting, engaging and retaining more satisfied, long term customers. 

For over 25 years, Bottomline Marketing Consulting has worked with companies and nonprofits in health care, technology and education services to become more customer-focused. 

What does it take for your company to become a customer-focused organization?

We utilize Baldrige Quality Performance methods to evaluate and rank your Customer Engagement and Voice of Customer processes and programs and give you the tools to improve customer interactions and feedback. 

We also review your own company voice, its consistency across communication channels and how it matches with your goals and your target audiences.

How well do you know your customers?

We enable you to understand and connect with customers in a more meaningful way. We identify unmet customer needs and service gaps. The results are new business opportunities, more engaged and satisfied customers and increased effectiveness of your marketing dollars. 

When you hire Bottomline Marketing Consulting, you get access to senior executive experience, industry and functional expertise. Our approach aligns with your mission, business goals and your stage of development. We provide a fresh perspective, clarity, and practical, actionable recommendations that fit your culture and resources and build on your organization’s strengths,

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