Braxtel Communications Employee Directory

TelecommunicationsMassachusetts, United States2-10 Employees

Braxtel Communications is a small software company based in Melrose, Massachusetts, operating in the telecommunications sector. It designs, builds, installs, and fully supports a suite of contact center applications that can be acquired as a single package or as modular components to fit different needs. The company is pursuing an open-source direction with a new contact center product called Contact Q.

Its customers include contact centers and telecom service providers seeking integrated engagement solutions that simplify operations. Braxtel positions itself by delivering a consolidated set of core contact center capabilities within a cost-effective framework, whether as an all-in-one package or as separate modules. A recent development cited is a partnership with Epygi Technologies announced in 2019.

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