Bucher + Suter Email Format

TelecommunicationsBern, Switzerland51-200 Employees

Bucher + Suter operates in the telecommunications sector and focuses on modernizing contact centers to be scalable, efficient, and capable of around-the-clock operations. As a partner of Cisco and Salesforce, the company emphasizes integrating collaboration tools, omnichannel routing, AI automation, and CRM systems to streamline customer and agent interactions.

Headquartered in Bern, in the Bern Canton, with offices in Switzerland, Germany, and the United States, it serves a global client base across more than 60 countries and supports over 200,000 agents. In 2024, the firm introduced b+s Elevate, a cloud-based contact center solution built for Salesforce.

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