Insights

Growing Cloud Solutions Bucher + Suter’s recent launch of b+s Elevate, a comprehensive cloud contact center platform built for Salesforce and powered by Webex Contact Center, indicates a strategic focus on cloud-based customer experience solutions, presenting opportunities to upsell or expand into clients seeking scalable, future-ready contact center systems.

Strong Salesforce Partnership With recognition as a Salesforce Premier Partner and the development of specialized integrations like Connects for Service Cloud Voice, Bucher + Suter demonstrates a deep expertise and commitment to Salesforce ecosystems, opening avenues for targeting Salesforce-heavy clients requiring advanced contact center integrations.

Recent Strategic Alliances The partnership with Upstream Works Software, Ltd. for omnichannel and AI contact center solutions suggests an emphasis on AI-driven automation and omnichannel capabilities, which can be leveraged to identify prospects looking to enhance their contact center intelligence and automation features.

Global Customer Base Serving over 400 customers across more than 60 countries with a presence in Switzerland, Germany, and the USA, Bucher + Suter’s extensive international footprint indicates opportunities to cross-sell advanced omnichannel, automation, and integration solutions to a diverse and geographically dispersed clientele.

Innovative Product Launches Regular product innovations such as the in-app guidance pilot and the launch of Webex practice showcase a focus on customer onboarding and user experience enhancements, making their offerings attractive to organizations seeking to improve agent onboarding, training, and operational efficiency.

Bucher + Suter Tech Stack

Bucher + Suter uses 8 technology products and services including Salesforce Desk, Wireshark, Piwik, and more. Explore Bucher + Suter's tech stack below.

  • Salesforce Desk
    Customer Relationship Management
  • Wireshark
    IT Infrastructure Monitoring
  • Piwik
    System Analytics & Monitoring
  • Bootstrap
    UI Frameworks
  • Webex
    Web Conferencing
  • ReCaptcha v2 for Contact Form 7
    Web Platform Extensions
  • Contact Form 7
    Web Platform Extensions
  • Nginx
    Web Servers

Media & News

Bucher + Suter's Email Address Formats

Bucher + Suter uses at least 1 format(s):
Bucher + Suter Email FormatsExamplePercentage
First.Last@bucher-suter.comJohn.Doe@bucher-suter.com
49%
Last.First@bucher-suter.comDoe.John@bucher-suter.com
1%
Last@bucher-suter.comDoe@bucher-suter.com
1%
First.Last@bucher-suter.comJohn.Doe@bucher-suter.com
49%

Frequently Asked Questions

What is Bucher + Suter's phone number?

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You can contact Bucher + Suter's main corporate office by phone at . For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is Bucher + Suter's official website and social media links?

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Bucher + Suter's official website is bucher-suter.com and has social profiles on LinkedIn.

How much revenue does Bucher + Suter generate?

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As of December 2025, Bucher + Suter's annual revenue is estimated to be $1M.

What is Bucher + Suter's NAICS code?

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Bucher + Suter's NAICS code is 517 - Telecommunications.

How many employees does Bucher + Suter have currently?

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As of December 2025, Bucher + Suter has approximately 148 employees across 2 continents, including EuropeNorth America. Key team members include Ceo: M. W.Cto: S. P.Coo: S. L.. Explore Bucher + Suter's employee directory with LeadIQ.

What industry does Bucher + Suter belong to?

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Bucher + Suter operates in the Telecommunications industry.

What technology does Bucher + Suter use?

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Bucher + Suter's tech stack includes Salesforce DeskWiresharkPiwikBootstrapWebexReCaptcha v2 for Contact Form 7Contact Form 7Nginx.

What is Bucher + Suter's email format?

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Bucher + Suter's email format typically follows the pattern of First.Last@bucher-suter.com. Find more Bucher + Suter email formats with LeadIQ.

When was Bucher + Suter founded?

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Bucher + Suter was founded in 1981.

Bucher + Suter

TelecommunicationsBern, Switzerland51-200 Employees

At Bucher + Suter, we redefine customer experience by transforming contact centers into future-ready hubs of innovation and efficiency. As a trusted partner of Cisco and Salesforce, we specialize in seamlessly integrating collaboration tools, omnichannel routing, AI automation, and best-in-class CRM systems. With our cutting-edge solutions, businesses can elevate their customer and agent experiences while achieving scalability and 24/7 operational excellence.

Why Choose Us?
1. Empowered Customer Experience: Harness the power of digital transformation to deliver personalized, proactive, and efficient customer interactions.
2. Unmatched Integration Expertise: From Salesforce to Microsoft Dynamics and Webex, our CRM connectors are globally recognized for their excellence.
3. Future-Ready Solutions: Whether you prefer on-premise systems, public cloud, or hybrid approaches, our expertise ensures your transition to modern, cloud-based platforms is seamless.
4. Global Reach, Local Expertise: With offices in Switzerland, Germany, and the USA, we proudly serve over 400 customers in 60+ countries, supporting 200,000+ agents worldwide.

Our Vision
We believe in creating solutions that don’t just meet today’s needs but anticipate tomorrow’s challenges. Through intelligent automation and data-driven insights, we enable organizations to optimize operations, boost productivity, and foster meaningful connections.

Partner with Us
Let’s work together to build intelligent, agile, and scalable contact center ecosystems that drive growth and innovation. Connect with us today to explore how we can revolutionize your customer experience strategy.

Section iconCompany Overview

Phone number
NAICS Code
517 - Telecommunications
Founded
1981
Employees
51-200

Section iconFunding & Financials

  • $25M$50M

    Bucher + Suter's revenue is estimated to be in the range of $25M$50M

Section iconFunding & Financials

  • $25M$50M

    Bucher + Suter's revenue is estimated to be in the range of $25M$50M

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