Local Managed Services Bunn Communications focuses on hosted IP telephone systems, voice services, and 24/7 support for Triangle-area businesses, presenting an opportunity to upsell managed UCaaS, cloud PBX, and ongoing support contracts to existing clients.

Small to Mid Market With 2-10 employees and a client base of over 100 in the triangle, there is potential to scale by cross-selling additional IT services such as fiber optics, data cabling, security cameras, and AI-driven voice optimization to growing regional SMBs.

Security and AI The offering includes security cameras and AI voice agents, suggesting prospects for advanced security surveillance packages, AI-powered call routing, analytics, and intelligent agent integrations across customer networks.

Cloud and Tech Stack Tech assets in AWS, WordPress, Microsoft 365, and other cloud tools indicate readiness for value-added services like cloud migrations, collaboration tools optimization, and security hardening for SMBs.

Growth through Expansion Historical expansion into hosted IP and camera systems alongside a strong 95% retention rate signals opportunities to formalize vendor partnerships, multi-year renewals, and bundled service offerings to deepen wallet share with existing customers.