Cybersecurity Needs Recent cyber breach incidents at Burlington Hydro highlight an urgent need for advanced cybersecurity solutions and ongoing threat monitoring services to protect critical infrastructure and customer data.

Customer Engagement The launch of the MyAccount customer portal and outage tracking tools presents opportunities to offer digital engagement and customer experience enhancements such as personalized alerts, mobile app integrations, and advanced analytics.

Energy Efficiency Programs Innovative pricing plans like the Ultra-Low Overnight rate indicate an interest in energy management solutions and demand response technologies that can help optimize consumption and reduce costs for consumers.

Infrastructure Modernization Partnerships with organizations like Metrolinx for underground wiring support suggest potential for solutions related to smart grid upgrades, IoT integration, and grid resilience enhancements.

Safety and Compliance Recognition for employee health and safety emphasizes a commitment to workplace standards, creating opportunities to provide safety technologies, compliance management, and employee training solutions tailored to utility providers.