Call Center Pros Employee Directory

Outsourcing and Offshoring ConsultingUnited States501-1000 Employees

Based in Boca Raton, Florida, our BPO call center has its largest staffing locations in the Dominican Republic and Trinidad. Our CEO opened our first nearshore location in the Dominican Republic in 2012 to hire top talent and train them to assist with his financial services company in the States. Since then, we opened in Trinidad in 2021 as the effects of COVID oversaturated the Dominican Republic location. We have built a candidate pool of over 25k overqualified agents to scale for long-term as well as seasonal campaigns. We have developed into a technology company providing not only superior talent but also offering the technology we’ve developed internally to our clients. We automate workflows and consistently build bots to lower the required workforce to fulfill many of the repetitive tasks they require.

Our call center outsourcing services in the Dominican Republic and Trinidad offer several benefits, including:

Cost-effective: The Dominican Republic and Trinidad offer cost-effective business process outsourcing (BPO) services from a talent pool of multilingual agents, with strong fluency in Spanish, English, and French.

Talented workforce: Trinidad boasts a highly-skilled labor force and English is the native language. The Dominican Republic boasts a highly-skilled, multilingual labor force.

Infrastructure: Trinidad has the strongest infrastructure out of all the nearshore BPO destinations.

Technology: We have developed technology internally that we offer to our clients, including automation of workflows and bots to lower the required workforce.

Our BPO call center has been able to build a candidate pool of over 25k overqualified agents to scale for long-term as well as seasonal campaigns. We have developed into a technology company providing not only superior talent but also offering the technology we’ve developed internally to our clients. We automate workflows and align workforce based off historical data to improve efficiencies and lower overhead.

Find Call Center Pros employees' phone numbers or email addresses

Call Center Pros Global Highlights

North America
152

Dominican Republic
69
United States Of America
44
Jamaica
28
Trinidad And Tobago
8
Canada
2
Costa Rica
1

Asia
35

India
25
Pakistan
6
United Arab Emirates
3
Iran
1

Africa
10

South Africa
4
Egypt
3
Algeria
1
Kenya
1
Morocco
1

Europe
4

Serbia
1
Spain
1
Sweden
1
Netherlands
1

South America
2

Venezuela
1
Argentina
1

Call Center Pros's Leadership

M. W.
Chief Executive Officer
Mobile Phone
Email
R. G.
Facilities Manager
Mobile Phone
Email
S. N.
Supervisor
Mobile Phone
Email
K. R.
Recruitment Specialist
Mobile Phone
Email
N. L.
Operations Supervisor
Mobile Phone
Email
A. Q.
Call Center Representative
Mobile Phone
Email
G. C.
Recrutment Analyst
Mobile Phone
Email
J. B.
Supervisor
Mobile Phone
Email

Contact profiles from Call Center Pros

Name

Title

Contact Info

Location

Last Update

M. W.
Chief Executive Officer
Mobile Phone
Email
Oct 21, 2024
R. G.
Facilities Manager
Mobile Phone
Email
Dominican Republic
S. N.
Supervisor
Mobile Phone
Email
United StatesMassachusetts
Oct 22, 2025
K. R.
Recruitment Specialist
Mobile Phone
Email
United StatesNorth Carolina
Oct 17, 2025
N. L.
Operations Supervisor
Mobile Phone
Email
Dominican Republic
Nov 13, 2025
A. Q.
Call Center Representative
Mobile Phone
Email
UNITED STATES
Mar 09, 2023
G. C.
Recrutment Analyst
Mobile Phone
Email
Dominican RepublicSanto Domingo
Jun 25, 2025
J. B.
Supervisor
Mobile Phone
Email
Oct 23, 2024
S. S.
Recruiter
Mobile Phone
Email
United StatesTexas
Mar 31, 2025

Frequently Asked Questions

What is Call Center Pros known for?

Call Center Pros was founded in 2012 operates in the Outsourcing and Offshoring Consulting industry. The company's main headquarters is located in 4400 N Federal Hwy, Suite 401 Boca Raton, Florida 33431, US. Explore Call Center Pros's company overview page for more information.

What is Call Center Pros's most common email format?

Call Center Pros employees' email format typically follows the pattern of . Trying to find reliable and up-to-date employee contact data? Find more Call Center Pros email formats with LeadIQ.

How many employees does Call Center Pros have currently?

Call Center Pros has approximately 570 employees as of October 2025. These team members are located across 5 continents, including North AmericaAsiaAfrica.

Who are Call Center Pros's key employees and leadership?

As of October 2025, Call Center Pros's key employees include:

Chief Executive Officer: M. W.
Facilities Manager: R. G.
Supervisor: S. N.
Recruitment Specialist: K. R.
Operations Supervisor: N. L.

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