What departments does Call Center Pros have?

Call Center Pros has employees across 5 departments including Operations, Information Technology, Marketing, Analytics, Human Resources.

What is the largest department at Call Center Pros?

The largest department at Call Center Pros is Operations with 7 employees.

Where are Call Center Pros employees located globally?

Call Center Pros has employees across 5 continents and 24 countries including Egypt, Kenya, South Africa, Algeria, Morocco.

How has Call Center Pros's team size changed over time?

Call Center Pros's team has decreased from approximately 109 to 99 employees based on available data.

Call Center Pros Employee Directory

Outsourcing and Offshoring ConsultingFlorida, United States501-1000 Employees

Call Center Pros is a mid-sized business process outsourcing firm based in Boca Raton, Florida, delivering outsourced call center services. Its largest staffing locations are in the Dominican Republic and Trinidad, with origins tied to a nearshore Dominican operation opened in 2012 to support a U.S. financial services company and a subsequent Trinidad expansion in 2021.

The company has built a pool of more than 25,000 candidates to scale for long-term and seasonal campaigns. It positions itself as both a provider of skilled agents and a technology-enabled operation, having developed internal tools to automate workflows and deploy bots to reduce the required workforce. Clients benefit from multilingual agents—fluent in Spanish, English, and French—and operations that leverage nearshore locations to offer cost-effective BPO services.

Call Center Pros Global Highlights

North America
149

Dominican Republic
63
United States Of America
52
Jamaica
27
Trinidad And Tobago
5
Canada
2

Asia
49

India
33
Pakistan
7
Philippines
4
United Arab Emirates
3
Bangladesh
1
Iran
1

Africa
11

South Africa
5
Egypt
3
Kenya
1
Algeria
1
Morocco
1

Europe
9

Italy
3
Germany
2
Serbia
1
Sweden
1
Spain
1
Netherlands
1

South America
2

Venezuela
1
Argentina
1

Call Center Pros's Leadership

M. W.
Chief Executive Officer
Mobile Phone
Email
F. C.
Director Of Operations
Mobile Phone
Email
K. G.
Operations Manager
Mobile Phone
Email
M. R.
Operations Supervisor
Mobile Phone
Email
N. L.
Operations Supervisor
Mobile Phone
Email
N. P.
Operations Manager / Superviso
Mobile Phone
Email
C. Z.
Sales Operations Supervisor
Mobile Phone
Email
J. B.
Supervisor
Mobile Phone
Email

Call Center Pros Employee Metrics

100%

50%

0%

2026

2025

Support
Program & Project Management
Recruiting
Sales
Human Resources
Other
Business Development
Quality Assurance

Contact profiles from Call Center Pros

Name

Title

Contact

Location

Last Update

B. P.
Marketer
Mobile Phone
Email
Jamaica, Saint Catherine
Apr 03, 2026
R. T.
Wf Coordinator
Mobile Phone
Email
Dominican Republic
Sep 02, 2026
G. C.
Recrutment Analyst
Mobile Phone
Email
Dominican Republic, Santo Domingo
Jun 25, 2025
L. V.
Hr Assistant
Mobile Phone
Email
Sep 05, 2024
F. C.
Information Technology Technician
Mobile Phone
Email
India, Maharashtra
Sep 07, 2026

Frequently Asked Questions

What is Call Center Pros known for?

Call Center Pros was founded in 2012 and operates in the Outsourcing and Offshoring Consulting industry. Explore Call Center Pros's company overview page for more information.

What is Call Center Pros's most common email format?

Call Center Pros employees' email format typically follows the pattern of FLast@callcenterpros.com. Trying to find reliable and up-to-date employee contact data? Find more Call Center Pros email formats with LeadIQ.

How many employees does Call Center Pros have currently?

Call Center Pros has approximately 637 employees as of September 2026. These team members are located across 5 continents, including North America, Asia and Africa.

Who are Call Center Pros's key employees and leadership?

As of September 2026, Call Center Pros's key employees include:

Chief Executive Officer: M. W.
Director Of Operations: F. C.
Operations Manager: K. G.
Operations Supervisor: M. R.
Operations Supervisor: N. L.

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Call Center Pros Employee Directory

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