Cloud and Network Innovation Capita's recent launch of AI-driven managed SD-WAN and cloud connectivity services built on AWS Cloud WAN presents opportunities to offer advanced networking and cloud integration solutions to clients seeking secure, scalable, and intelligent connectivity infrastructure.

AI and Automation Focus With the establishment of an AI training Academy and collaboration with proprietary AI platforms like CCAi, Capita is positioning itself as a leader in AI-enabled business process automation, opening avenues to sell AI deployment, consulting, and ongoing training services.

Public Sector Engagement Capita's ongoing contract expansions with government entities such as the Royal Air Force and HMS Sultan highlight a strong foothold in public sector outsourcing, indicating potential for additional government and defense technology and training solutions.

Customer Experience Leadership Recognized as a 'Leader' in customer experience services, Capita’s expertise in contact center solutions suggests opportunities to support organizations looking to enhance their customer engagement capabilities through advanced contact center technologies.

Sustainability and Growth Strategy Capita’s focus on innovative service launches and AI integration, supported by its significant workforce and financial scale within the UK market, provides a solid foundation for sales of enterprise IT, cloud, and process automation solutions tailored for large organizations seeking efficiency.