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Capita Customer Management Employee Directory

Outsourcing/OffshoringEngland, United Kingdom10001+ Employees

Capita Customer Management concentrates on the end-to-end handling of the customer experience and product lifecycle for large clients, delivering services across multiple channels. Its client list includes O2, British Gas, William Hill, the Department for Work and Pensions, and the National Trust. The company emphasizes market and customer insights, tangible transformation of client customer-management operations (with a guarantee), and having the right people in the right locations, complemented by insight-driven innovation.

Based in Leeds, England, it operates as part of Capita plc, a leading UK outsourcing and professional services company. It serves a mix of consumer brands and public-sector organizations, managing customer interactions across the full journey.

Find Capita Customer Management employees' phone numbers or email addresses

Capita Customer Management Global Highlights

Location
Employees

Europe
107

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  • United Kingdom Of Great Britain And Northern Ireland
    106
  • Italy
    1

Asia
8

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  • India
    8

North America
3

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  • United States Of America
    1
  • Canada
    1
  • Jamaica
    1

Africa
1

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  • Nigeria
    1

Capita Customer Management's Leadership

  • Chief Technology Officer at Capita Customer Management
    J. W.
    Chief Technology Officer
    Mobile Phone
  • Head Of It at Capita Customer Management
    A. S.
    Head Of It
    Mobile Phone
  • Head Of Hr at Capita Customer Management
    C. K.
    Head Of Hr
    Mobile Phone
  • Head Of Service at Capita Customer Management
    P. S.
    Head Of Service
    Mobile Phone
  • Head Of Sales at Capita Customer Management
    R. W.
    Head Of Sales
    Mobile Phone
  • Head Compliance Manager at Capita Customer Management
    H. K.
    Head Compliance Manager
    Mobile Phone
  • Business Development Director at Capita Customer Management
    B. S.
    Business Development Director
    Mobile Phone
  • Director at Capita Customer Management
    C. R. V. H.
    Director
    Mobile Phone

Capita Customer Management Employee Metrics

100%
50%
0%
2026
2025
  • Program & Project Management
  • Support
  • Business
  • Information Technology
  • Branding
  • Other
  • Analytics
  • Human Resources

Contact profiles from Capita Customer Management

Name
Title
Contact
Location
Last Update
  • Chief Technology Officer at Capita Customer Management
    J. W.
    Chief Technology Officer
    Mobile Phone
    UNITED KINGDOM, West Yorkshire
    Aug 25, 2026
  • Head Of It at Capita Customer Management
    A. S.
    Head Of It
    Mobile Phone
    UNITED KINGDOM, West Yorkshire
    Sep 18, 2023
  • Head Of Hr at Capita Customer Management
    C. K.
    Head Of Hr
    Mobile Phone
    UNITED KINGDOM, West Yorkshire
    Oct 31, 2023
  • Head Of Service at Capita Customer Management
    P. S.
    Head Of Service
    Mobile Phone
    UNITED KINGDOM, West Yorkshire
    Oct 31, 2023
  • Head Of Sales at Capita Customer Management
    R. W.
    Head Of Sales
    Mobile Phone
    UNITED KINGDOM, West Yorkshire
    Oct 31, 2023
  • Business Development Director at Capita Customer Management
    B. S.
    Business Development Director
    Mobile Phone
    UNITED KINGDOM, West Yorkshire
    Oct 31, 2023
  • Director at Capita Customer Management
    C. R. V. H.
    Director
    Mobile Phone
    UNITED KINGDOM, West Yorkshire
    Oct 31, 2023
  • Operations Director at Capita Customer Management
    J. H.
    Operations Director
    Mobile Phone
    United Kingdom, Sheffield
    Feb 25, 2024
  • Divisional Risk And Compliance Director at Capita Customer Management
    J. H.
    Divisional Risk And Compliance Director
    Mobile Phone
    United Kingdom, Leeds
    Sep 02, 2026
  • Director at Capita Customer Management
    M. B.
    Director
    Mobile Phone
    UNITED KINGDOM, West Yorkshire
    May 10, 2024

Frequently Asked Questions

What is Capita Customer Management known for?

Minus sign iconPlus sign iconCapita Customer Management was founded in 1984 and operates in the Outsourcing/Offshoring industry. You can contact Capita Customer Management's main corporate office by phone at
+44-20-7654-****
. Explore Capita Customer Management's company overview page for more information.

What is Capita Customer Management's most common email format?

Minus sign iconPlus sign iconCapita Customer Management employees' email format typically follows the pattern of First.Last@capita.co.uk. Trying to find reliable and up-to-date employee contact data? Find more Capita Customer Management email formats with LeadIQ.

How many employees does Capita Customer Management have currently?

Minus sign iconPlus sign iconCapita Customer Management has approximately 10K employees as of July 2026. These team members are located across 4 continents, including Europe, Asia and North America.

Who are Capita Customer Management's key employees and leadership?

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As of July 2026, Capita Customer Management's key employees include:

  • Chief Technology Officer: J. W.
  • Head Of It: A. S.
  • Head Of Hr: C. K.
  • Head Of Service: P. S.
  • Head Of Sales: R. W.

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