What departments does Capita Customer Management have?

Capita Customer Management has employees across 15 departments including Engineering, Information Technology, Sales, Business Development, Operations.

What is the largest department at Capita Customer Management?

The largest department at Capita Customer Management is Operations with 7 employees.

Where are Capita Customer Management employees located globally?

Capita Customer Management has employees across 4 continents and 9 countries including South Africa, India, United Kingdom Of Great Britain And Northern Ireland, Ireland, Italy.

How has Capita Customer Management's team size changed over time?

Capita Customer Management's team has decreased from approximately 72 to 64 employees based on available data.

Capita Customer Management Employee Directory

Outsourcing and Offshoring ConsultingEngland, United Kingdom10001+ Employees

Capita Customer Management concentrates on the end-to-end handling of the customer experience and product lifecycle for large clients, delivering services across multiple channels. Its client list includes O2, British Gas, William Hill, the Department for Work and Pensions, and the National Trust. The company emphasizes market and customer insights, tangible transformation of client customer-management operations (with a guarantee), and having the right people in the right locations, complemented by insight-driven innovation.

Based in Leeds, England, it operates as part of Capita plc, a leading UK outsourcing and professional services company. It serves a mix of consumer brands and public-sector organizations, managing customer interactions across the full journey.

Capita Customer Management Global Highlights

Europe
164

United Kingdom Of Great Britain And Northern Ireland
159
Ireland
2
Switzerland
2
Italy
1

Asia
6

India
6

North America
4

United States Of America
2
Canada
1
Jamaica
1

Africa
1

South Africa
1

Capita Customer Management's Leadership

J. W.
Chief Technology Officer
Mobile Phone
Email
A. S.
Head Of It
Mobile Phone
Email
P. S.
Head Of Service
Mobile Phone
Email
R. W.
Head Of Sales
Mobile Phone
Email
H. K.
Head Compliance Manager
Mobile Phone
Email
B. S.
Business Development Director
Mobile Phone
Email
C. R. V. H.
Director
Mobile Phone
Email
J. H.
Operations Director
Mobile Phone
Email

Capita Customer Management Employee Metrics

100%

50%

0%

2026

2025

Program & Project Management
Support
Business
Information Technology
Branding
Other
Analytics
Human Resources

Contact profiles from Capita Customer Management

Name

Title

Contact Info

Location

Last Update

J. W.
Chief Technology Officer
Mobile Phone
Email
UNITED KINGDOMWest Yorkshire
Jan 16, 2026
A. S.
Head Of It
Mobile Phone
Email
UNITED KINGDOMWest Yorkshire
Sep 18, 2023
P. S.
Head Of Service
Mobile Phone
Email
UNITED KINGDOMWest Yorkshire
Oct 31, 2023
R. W.
Head Of Sales
Mobile Phone
Email
UNITED KINGDOMWest Yorkshire
Oct 31, 2023
B. S.
Business Development Director
Mobile Phone
Email
UNITED KINGDOMWest Yorkshire
Oct 31, 2023
C. R. V. H.
Director
Mobile Phone
Email
UNITED KINGDOMWest Yorkshire
Oct 31, 2023
J. H.
Operations Director
Mobile Phone
Email
United KingdomSheffield
Feb 25, 2024
J. H.
Divisional Risk And Compliance Director
Mobile Phone
Email
United KingdomLeeds
Jan 24, 2025
A. T.
Major Incident Manager
Mobile Phone
Email
United KingdomWakefield
Sep 18, 2024
A. P.
Lead Hr Business Partner
Mobile Phone
Email
UNITED KINGDOMWest Yorkshire
Dec 04, 2023

Frequently Asked Questions

What is Capita Customer Management known for?

Capita Customer Management was founded in 1984 operates in the Outsourcing and Offshoring Consulting industry. The company's main headquarters is located in Leeds, England ls2 8ae United Kingdom; you can contact the main corporate office by phone at

+44-20-7654-****

. Explore Capita Customer Management's company overview page for more information.

What is Capita Customer Management's most common email format?

Capita Customer Management employees' email format typically follows the pattern of . Trying to find reliable and up-to-date employee contact data? Find more Capita Customer Management email formats with LeadIQ.

How many employees does Capita Customer Management have currently?

Capita Customer Management has approximately 10K employees as of December 2025. These team members are located across 4 continents, including EuropeAsiaNorth America.

Who are Capita Customer Management's key employees and leadership?

As of December 2025, Capita Customer Management's key employees include:

Chief Technology Officer: J. W.
Head Of It: A. S.
Head Of Service: P. S.
Head Of Sales: R. W.
Head Compliance Manager: H. K.

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Capita Customer Management Employee Directory

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