Insights

Innovative Customer Experience Captivate Connect emphasizes redefining the on hold experience with creative and engaging solutions, presenting an opportunity to target contact centers and businesses seeking to enhance customer satisfaction and brand perception.

Market Differentiation By disrupting traditional on hold messaging norms and offering unique, engaging content, the company appeals to clients aiming to stand out in a crowded telecommunications and customer engagement space.

Growth Potential With revenue estimates between 1 million and 10 million and a small team, Captivate Connect shows growth potential, especially by expanding its client base within the telecommunications and customer service industries.

Tech Integration Opportunities Utilizing technologies like Genesys Cloud and Google Tag Manager, there are opportunities to collaborate with larger software providers or integrators to expand deployment channels for their innovative solutions.

Competitive Landscape Compared to larger competitors such as Spectrio and Easy On Hold, Captivate Connect can differentiate by highlighting its innovative approach and personalized services targeted at mid-sized businesses seeking modern customer engagement solutions.

Captivate Connect Tech Stack

Captivate Connect uses 8 technology products and services including Open Graph, FancyBox, Swiper, and more. Explore Captivate Connect's tech stack below.

Open Graph

Content Management System

FancyBox

Javascript Libraries

Swiper

Javascript Libraries

Select2

Javascript Libraries

Genesys Cloud

Marketing Automation

Yoast SEO

Search Engines

Google Tag Manager

Tag Management

Hestia

Web Platform Extensions

Captivate Connect Email Formats	Example	Percentage
First.Last@captivateconnect.com	John.Doe@captivateconnect.com	50%
First.Last@captivateconnect.com	John.Doe@captivateconnect.com	50%

Captivate Connect Email Formats

Example

Percentage

First.Last@captivateconnect.com

John.Doe@captivateconnect.com

50%

First.Last@captivateconnect.com

John.Doe@captivateconnect.com

50%

Frequently Asked Questions

Where is Captivate Connect's headquarters located?

Captivate Connect's main headquarters is located at 13 Kitchener Ave, Burswood, WA 6100, AU. The company has employees across 1 continents, including Oceania.

What is Captivate Connect's phone number?

You can contact Captivate Connect's main corporate office by phone at

+61-8-9368-****

. For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is Captivate Connect's official website and social media links?

Captivate Connect's official website is captivateconnect.com and has social profiles on LinkedIn.

What is Captivate Connect's NAICS code?

Captivate Connect's NAICS code is 517 - Telecommunications.

How many employees does Captivate Connect have currently?

As of October 2025, Captivate Connect has approximately 16 employees across 1 continents, including Oceania. Key team members include Ceo: M. H.Product Development And Channel Partner Manager (full-Time): G. H.Account Manager - Female Voice Over Artist: W. H.. Explore Captivate Connect's employee directory with LeadIQ.

What industry does Captivate Connect belong to?

Captivate Connect operates in the Telecommunications industry.

What technology does Captivate Connect use?

Captivate Connect's tech stack includes Open GraphFancyBoxSwiperSelect2Genesys CloudYoast SEOGoogle Tag ManagerHestia.

What is Captivate Connect's email format?

Captivate Connect's email format typically follows the pattern of First.Last@captivateconnect.com. Find more Captivate Connect email formats with LeadIQ.

When was Captivate Connect founded?

Captivate Connect was founded in 1994.

Captivate Connect

Q: How many employees does Captivate Connect have currently?

Captivate Connect has approximately 16 employees.

Q: What technology does Captivate Connect use?

Captivate Connect's tech stack includes Vue.js, JSON-LD, Shopify, Stripe, Genesys Cloud.

TelecommunicationsAustralia11-50 Employees

REDEFINE THE ON HOLD EXPERIENCE
Exciting, innovative, and exclusive features have been developed by Captivate Connect, each with a common goal – exceeding all customer expectations.

Traditional on hold messaging is boring, repetitive, and never changing. The industry’s standard stale elevator music with a few “we appreciate your calls”, has been done before, and customers have had enough. Captivate Connect is disrupting these industry norms, bringing new, innovative solutions that provide an improved experience for waiting callers - but also work to help your business better serve your customers.

Let creative thinking define the on hold experience. Give your callers the respect they deserve.

Insights

Similar companies to Captivate Connect

Easy On Hold

Spectrio

BusinessVoice