CCD
Outsourcing and Offshoring ConsultingBarrio John f. Kennedy, Dominican Republic1001-5000 Employees
CCD operates in the outsourcing and offshoring sector with a healthcare-focused contact center called CCD Health, aligned with GeBBS Healthcare. The unit handles patient scheduling, follow-ups, and processing physician statements, staffed by English-speaking specialists who understand the demands of the healthcare industry. For more than a decade, it has aimed to reduce patient friction and support healthcare centers by providing clear, reliable communication from initial contact through the care journey. Its client base includes healthcare providers seeking to streamline patient interactions and improve operational efficiency, including appointment coordination, claims assistance, medication information, and general guidance. The organization emphasizes its ability to integrate with healthcare information systems to support workflows, covering patient records, scheduling, and imaging information management. Based in Santo Domingo, Dominican Republic, CCD operates at a sizable scale within the outsourcing and offshoring sector, reflecting an established presence in healthcare-focused business process services.
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