Cybersecurity risk Historic cyber incidents including a 2024 ransomware attack and ongoing breach-related litigation highlight a critical need for robust cybersecurity and regulatory compliance in Change Healthcare’s operations. This creates sales opportunities in breach prevention, incident response, data protection, and secure payments processing for healthcare clients.

Payments resilience A cyberattack that paralyzed healthcare payments underscores the importance of reliable payment processing and business continuity. Opportunities exist to offer disaster recovery, secure payment gateways, fraud detection, and compliance services to payers and providers relying on Change Healthcare’s platform.

Optum ecosystem Change Healthcare is now part of Optum, creating potential cross-sell opportunities into Optum’s payer, provider, and health IT networks. Position integrated security, cloud, and analytics solutions that complement Optum’s existing stack and accelerate value delivery.

IT modernization The firm employs a modern tech stack including Red Hat OpenShift, CI/CD, and analytics tools like Sigma Computing. There is potential to accelerate cloud adoption, DevOps maturity, data analytics modernization, and security hardening across healthcare workloads.

Leadership window Recent leadership changes present an opening to engage at the C-suite level with a strategic transformation agenda. Propose ROI-based roadmaps focused on security, resilience, and IT modernization tailored to healthcare payments and data processing.