ChangeCX Employee Directory
IT Services and IT ConsultingTexas, United States51-200 Employees
ChangeCX is an IT services and consulting firm that focuses on omnichannel solutions for retailers and brand manufacturers. Based in Plano, Texas, the company emphasizes integrating customer, product, transaction, and service data across touchpoints to create seamless experiences for both B2B and B2C shoppers. Its leadership team brings extensive experience with large retailers, informing a perspective that prioritizes customer experience as the key driver of retail success. ChangeCX notes that the next generation of retail stores will require connected experiences that unify finding, fulfillment, and service regardless of location. A recent development includes a strategic partnership with Icreon Communications to combine digital customer experience capabilities with omnichannel commerce expertise. The firm positions itself within the IT services and consulting industry as a full-service provider dedicated to helping retailers and brand manufacturers pursue omnichannel strategies.
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