Omnichannel Leadership ChangeCX is an omnichannel focused IT services and consulting firm with senior leadership averaging 20 years in retail, suggesting strong cross-functional capabilities to unify customer experiences across channels for large retailers.

Retail-Focused Expertise Target customers are retailers and brand manufacturers seeking seamless integration of data across touchpoints, presenting a clear opportunity to upsell CX platforms, data integration, and commerce modernization services.

Tech Stack Leverage With proficiency in Salesforce, Magento, Tableau, Google Cloud, Azure, Algolia, and Adobe Creative Suite, there is potential to offer end-to-end digital transformation, analytics, and search experiences for commerce clients.

Partnership Momentum Recent partnerships with Icreon Communications and eSSENTIAL Accessibility indicate a growth trajectory and openness to joint offerings, providing avenues for co-sell arrangements and expanded market reach.

Financial and Scale Signals Revenue range of one to ten million and a leaner team size (51-200 employees) suggest opportunities to target mid-market retailers and to propose scalable, high-impact omnichannel projects with measurable ROI.