ChapsVision for Customer Experience

Software DevelopmentÎle-de-france, France51-200 Employees

ChapsVision for Customer Experience is ChapsVision’s dedicated page for orchestrating customer relationships and optimizing omnichannel journeys. Trusted by leading organizations such as Henner, Allianz, Assemblia, Sèvre Loire Habitat and Harmonie Mutuelle, it reflects ChapsVision’s expertise in customer experience management, combining CRM, marketing automation, data, and AI to strengthen commercial performance and customer engagement. 

Our ambition is to enable companies to strengthen customer knowledge, personalize interactions, and maximize commercial performance through a complementary and sovereign ecosystem of solutions: 

- ️Coheris CRM: a sovereign CRM, designed to structure customer relationships, unify data, and support business teams with flexible, highly customizable interfaces. 

- NP6 Marketing Automation: an agile and high-performing solution to orchestrate marketing campaigns, activate customer data, and accelerate time-to-market with a usage-driven and operational efficiency approach. 

- Sinequa: an augmented search and analytics engine to leverage customer data, enrich knowledge, and facilitate decision-making. 

By combining these 3 strategic solutions, ChapsVision for Customer Experience provides organizations with: 

- A 360° view of customers and their interactions  
- Seamless and personalized journeys across all channels  
- More effective and measurable marketing activation  
- A premium experience that sustainably engages both teams and consumers 

Welcome to our LinkedIn community dedicated to Customer Experience and discover our solutions directly on our website : https://www.chapsvision.com/solutions/enterprise/customer-engagement/

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