charles Employee Directory
Software DevelopmentBerlin, Germany51-200 Employees
charles is a leading European WhatsApp Business marketing platform focused on revenue generation and value creation for consumer brands. We’re a proud Official Meta Partner and WhatsApp Business Solution Provider. Our software platform enables large consumer brands like adidas, MediaMarkt, Dermalogica and Jack Wolfskin to connect with their customers on WhatsApp in an easy, GDPR-compliant way – and importantly, maximize value from this exciting new channel. Built on the WhatsApp Business API from Meta, the charles platform offers advanced automation of WhatsApp conversations, rich analytics, campaign send-outs to unlimited recipients, fine segmentation of audiences, integrations with Emarsys, Klaviyo, Zendesk and more. To maximize revenue, customers receive support from our experienced Success experts. Offered at various levels, this support can include access to our WhatsApp marketing Help Center and ticketed support at its most basic level, and at its highest level, ongoing consultations with a dedicated Success manager, quarterly strategic planning, proactive campaign ideas and bespoke channel optimization expertise. We believe it’s better to have a conversation, and our aim is to enable millions more profitable conversations between brands and their customers – establishing WhatsApp as the number one business channel in Europe.