Digital Presence Leverage the existing Squarespace Commerce setup to push online ordering, delivery, and catering. Propose local SEO optimization, clear menu presentation, and loyalty or referral programs to turn browsers into customers.

Payments & Analytics Enhance payments and marketing capabilities by offering gift cards, subscription-style bundles, and cross-sell opportunities, supported by analytics to optimize pricing and promotions.

Customer Engagement Increase customer engagement through CRM-driven email campaigns, loyalty programs, and targeted social media initiatives. Align promotions with local events in Columbus to boost repeat visits.

Security & Compliance Offer security and compliance enhancements focused on PCI DSS readiness, regular vulnerability scanning, and secure hosting practices to build trust for online orders.

Growth & Partnerships Explore growth channels in Columbus through wholesale to cafes, office catering, and event services, plus partnerships with delivery platforms to extend reach and test multi-channel expansion.