What departments does Citizens have?

Citizens has employees across 14 departments including Branding, Finance, Banking, Military & Protective Services, Product Management.

What is the largest department at Citizens?

The largest department at Citizens is Branding with 7 employees.

Where are Citizens employees located globally?

Citizens has employees across 7 continents and 64 countries including South Africa, Nigeria, Kenya, Niger, Senegal.

How has Citizens's team size changed over time?

Citizens's team has decreased from approximately 25K to 15K employees based on available data.

Citizens Employee Directory

Q: Who are Citizens's key employees and leadership?

Citizens's key employees include: Evp/Cfo Consumer Bank: T. R., Cfo Home Mortgage & Consumer Relationship Profitability: J. B., Coo - Treasury & Wholesale Payments: A. V. L., Chief Financial Officer: A. B., Chief Security Officer: B. G..

BankingRhode Island, United States10001+ Employees

Citizens is a banking institution with a long history as one of the oldest and largest financial services firms in the United States, dating back to 1828. Based in Providence, Rhode Island, it provides financial solutions and expertise to help customers navigate their future financial journeys. 

The company emphasizes a customer-centric culture and a collaborative workforce, serving individual customers, business clients, and the broader community. In the banking sector, Citizens is positioned as an established, enduring presence focused on guiding clients through evolving financial needs. Its stated focus is to provide support and guidance to customers as their financial needs evolve.

Citizens Global Highlights

North America
19K

United States Of America
19K
Canada
39
Mexico
10
Costa Rica
6
Panama
3
Dominican Republic
3
Guatemala
2
Dominica
1
El Salvador
1
Belize
1

Asia
192

India
133
Nepal
18
Pakistan
12
Bangladesh
6
Viet Nam
5
China
3
Singapore
2
Iran
2
Philippines
2
United Arab Emirates
2
Malaysia
1
Bahrain
1
Indonesia
1
Thailand
1
Saudi Arabia
1
Qatar
1
Japan
1

Europe
90

United Kingdom Of Great Britain And Northern Ireland
67
France
4
Germany
3
Spain
3
Belarus
3
Italy
2
Serbia
2
Ireland
2
Romania
1
Armenia
1
Denmark
1
Albania
1

South America
51

Venezuela
22
Ecuador
7
Colombia
6
Brazil
5
Peru
3
Guyana
2
Argentina
2
Chile
2
Bolivia
1
Uruguay
1

Africa
32

South Africa
8
Nigeria
6
Kenya
6
South Sudan
3
Senegal
2
Egypt
2
Niger
1
Morocco
1
Togo
1
Ghana
1
Côte D'ivoire
1

Oceania
6

Australia
5
New Zealand
1

Citizens's Leadership

J. B.
Cfo Home Mortgage & Consumer Relationship Profitability
Mobile Phone
Email
A. V. L.
Coo - Treasury & Wholesale Payments
Mobile Phone
Email
A. B.
Chief Financial Officer
Mobile Phone
Email
B. G.
Chief Security Officer
Mobile Phone
Email
J. M.
Chief Technology Officer
Mobile Phone
Email
S. L.
Chief Human Resources Officer
Mobile Phone
Email
R. S.
Chief Risk Officer
Mobile Phone
Email
T. D.
Chief Information Security Officer
Mobile Phone
Email

Citizens Employee Metrics

100%

50%

0%

2026

2025

Banking
Analytics
Engineering
Business
Operations
Other
Accounting
Program & Project Management
Information Technology

Contact profiles from Citizens

Name

Title

Contact Info

Location

Last Update

M. M.
General Counsel And Chief Legal Officer
Mobile Phone
Email
Jun 09, 2026
M. F.
Vp, Experience Owner, Customer Marketing
Mobile Phone
Email
United StatesMassachusetts
Apr 15, 2026
H. R.
Vp, Senior Brand Partner
Mobile Phone
Email
United States
Apr 07, 2026
D. F.
President
Mobile Phone
Email
United StatesMississippi
Apr 15, 2026
S. L.
Senior Vice President, Coo
Mobile Phone
Email
United StatesMassachusetts
Apr 29, 2026
A. A.
Vp, Experience Owner
Mobile Phone
Email
United StatesFlorida
Apr 19, 2026
J. L.
Vp, Sr. Brand Partner, Advertising & Brand Strategy
Mobile Phone
Email
Dec 02, 2025
A. V. L.
Coo - Treasury & Wholesale Payments
Mobile Phone
Email
United StatesMassachusetts
May 12, 2025
M. M.
Vp, Checking Acquisition Experience Owner
Mobile Phone
Email
United StatesMassachusetts
Apr 24, 2026
C. R.
Experience Owner, Home Lending Marketing Pod, Vp
Mobile Phone
Email
United StatesMassachusetts
May 21, 2026

Frequently Asked Questions

What is Citizens known for?

Citizens operates in the Banking industry. The company's main headquarters is located in 1 Citizens Plaza Providence, Rhode Island 02903 United States; you can contact the main corporate office by phone at

+1-401-456-****

. Explore Citizens's company overview page for more information.

What is Citizens's most common email format?

Citizens employees' email format typically follows the pattern of . Trying to find reliable and up-to-date employee contact data? Find more Citizens email formats with LeadIQ.

How many employees does Citizens have currently?

Citizens has approximately 23K employees as of June 2026. These team members are located across 6 continents, including North AmericaAsiaEurope.

Who are Citizens's key employees and leadership?

As of June 2026, Citizens's key employees include:

Cfo Home Mortgage & Consumer Relationship Profitability: J. B.
Coo - Treasury & Wholesale Payments: A. V. L.
Chief Financial Officer: A. B.
Chief Security Officer: B. G.
Chief Technology Officer: J. M.

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Citizens Employee Directory

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