Digital Civic Experience The City already uses PWA, PerfectMind, and ESRI GIS, presenting an opportunity to offer an integrated digital citizen portal and CRM that streamlines service requests, permits, and recreation programs while enhancing data sharing and self-service for residents.

Financial Systems Upgrade With a new Director of Financial Services and Cayenta in use, there is potential to upsell modern financial management capabilities such as budgeting, procurement, and enterprise asset management, plus analytics dashboards to improve transparency and accountability.

Tourism Growth Enablement The new Peterborough Visitor Centre and active tourism initiatives create demand for marketing, ticketing, and visitor analytics solutions, backed by GIS-driven trip planning, digital signage, and CRM to boost visitation and local spending.

Public Safety Analytics A long-term Transportation Safety Program and health-and-safety initiatives present opportunities for data-driven road safety analytics, incident reporting, and public-facing transparency portals leveraging GIS and secure data sharing.

Asset Management Significant capital investments like the MUSEC project and marina asset transfers signal a need for robust asset management, project portfolio and lifecycle planning, maintenance scheduling, and financial oversight across major infrastructure programs.