Cross Category Growth City Plumbing spans plumbing, heating and an expanding electrical range, with many showrooms. This creates an opportunity to offer integrated bundles and a single-source procurement experience for trade customers. Propose targeted promotions and bundled solutions that combine core plumbing and heating products with electrical items to boost average order value.

Spare Parts Opportunity The refurbished spares program provides significant savings on parts and rapid availability. This enables targeted cross-sell to service and facility management contractors, rental fleets, and professional trades that rely on quick turnarounds. Consider warranties and service add-ons to improve margins while reducing downtime for customers.

Design Tech Enablement City Plumbing is rolling out 3D design tools across Bathroom Showrooms via a design platform. This opens upsell opportunities for digital design services, content bundles, and pre-approved product packages for builders and developers. Use digital assets to accelerate project approvals and increase order sizes.

Regional Expansion New branches in Clacton-on-Sea and the broader Northern Europe footprint open regional sales opportunities. Tailor local stock, delivery options, and service contracts to win preferred supplier status with local builders, housing associations, and maintenance programs.

Industry Collaboration Active industry partnerships and awards activity position City Plumbing as a trusted partner for social housing, new builds, and repairs. Leverage these relationships for co-marketing, installer training programs, and exclusive supplier opportunities with specifiers and contractors.