Insights

Expanding Product Range City Plumbing’s ongoing expansion into electrical products through ElecStore and bathroom showrooms suggests significant cross-selling opportunities by offering complementary products to trade customers, particularly in the electrical and design segments.

Sustainable Initiatives The partnership with GTEC Training for subsidized solar PV training and the heat pump installation scheme highlight strong growth potential in renewable energy solutions, opening avenues for selling eco-friendly heating and energy management products.

Loyalty and Rewards Enhanced customer engagement through the My City Plumbing Rewards program, with personalized experiences, indicates a focus on increasing repeat business and long-term customer loyalty, which can be targeted for upselling higher-value or bundled product packages.

Market Positioning Being part of the Highbourne Group and competing with larger entities like Screwfix and Travis Perkins presents opportunities to differentiate by emphasizing specialized trade expertise and tailored service offerings to attract professional trade clients.

Technological Engagement Utilization of advanced tech tools like OneTrust and Cloudflare Bot Management alongside a comprehensive online platform provides a foundation for targeted digital marketing, personalized promotions, and streamlined procurement solutions to boost sales channels.

City Plumbing Tech Stack

City Plumbing uses 8 technology products and services including OneTrust, Hyperion, Amazon Simple Email Service, and more. Explore City Plumbing's tech stack below.

  • OneTrust
    Cookie Compliance
  • Hyperion
    Corporate Performance Management
  • Amazon Simple Email Service
    Email
  • Google Fonts API
    Font Scripts
  • JSON-LD
    Javascript Frameworks
  • Microsoft
    Miscellaneous
  • JavaScript
    Programming Languages
  • Cloudflare Bot Management
    Security

Media & News

City Plumbing's Email Address Formats

City Plumbing uses at least 1 format(s):
City Plumbing Email FormatsExamplePercentage
First.Last@cityplumbing.co.ukJohn.Doe@cityplumbing.co.uk
81%
FirstLast@cityplumbing.co.ukJohnDoe@cityplumbing.co.uk
11%
First@cityplumbing.co.ukJohn@cityplumbing.co.uk
7%
FirLast@cityplumbing.co.ukJohDoe@cityplumbing.co.uk
1%

Frequently Asked Questions

Where is City Plumbing's headquarters located?

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City Plumbing's main headquarters is located at Branch Support Centre, PTS House, Eldon Way Crick, Northants NN6 7SL GB. The company has employees across 5 continents, including EuropeNorth AmericaAsia.

What is City Plumbing's official website and social media links?

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City Plumbing's official website is cityplumbing.co.uk and has social profiles on LinkedIn.

What is City Plumbing's NAICS code?

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City Plumbing's NAICS code is 44-45 - Retail Trade.

How many employees does City Plumbing have currently?

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As of October 2025, City Plumbing has approximately 2.5K employees across 5 continents, including EuropeNorth AmericaAsia. Key team members include Head Of Sales - Newbuild: G. B.Head Of Marketing: P. B.Head Of Estates: S. D. M.. Explore City Plumbing's employee directory with LeadIQ.

What industry does City Plumbing belong to?

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City Plumbing operates in the Retail industry.

What technology does City Plumbing use?

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City Plumbing's tech stack includes OneTrustHyperionAmazon Simple Email ServiceGoogle Fonts APIJSON-LDMicrosoftJavaScriptCloudflare Bot Management.

What is City Plumbing's email format?

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City Plumbing's email format typically follows the pattern of First.Last@cityplumbing.co.uk. Find more City Plumbing email formats with LeadIQ.
City Plumbing

City Plumbing

RetailNorthants, United Kingdom1001-5000 Employees

City Plumbing has built on its reputation of selling quality products and providing expert service to the Plumbing and Heating trade for more than 25 years. Our award winning business spans the trade, home improvement and DIY markets. 

We began trading in 1981 from a single site in Salisbury, Wiltshire and have rapidly grown the business to approximately 3,500 colleagues across more than 370 branches and sites around the UK.

And 250 of our locations also have fitted bathroom showrooms and we have a growing number of branches now offering an electrical range.  

We are always open 24/7 offering more than 20,000 products at www.cityplumbing.co.uk where customers can purchase and have full management of their trade account.

City Plumbing is part of Highbourne Group, and is led by Dave Evans, Chief Executive Officer. Highbourne group serves trade customers and consumers across the new build, social housing and repairs and maintenance sectors of the residential and commercial construction categories.

Section iconCompany Overview

Headquarters
Branch Support Centre, PTS House, Eldon Way Crick, Northants NN6 7SL GB
NAICS Code
44-45 - Retail Trade
Employees
1001-5000

Section iconFunding & Financials

  • $100M$250M

    City Plumbing's revenue is estimated to be in the range of $100M$250M

Section iconFunding & Financials

  • $100M$250M

    City Plumbing's revenue is estimated to be in the range of $100M$250M

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