Clootrack

Technology, Information and InternetDelaware, United States51-200 Employees

Clootrack is an AI Super Agent for Voice of the Customer intelligence that turns customer feedback into measurable business outcomes using goal-specific AI agents. It helps CX, product, and growth teams move from fragmented customer signals to clear, evidence-backed action.

As survey response rates decline and feedback spreads across channels, Clootrack unifies first-party and third-party customer data into a single system. It analyzes 100% of customer interactions across reviews, surveys, calls, chat, and digital feedback, without relying on surveys alone.

Business outcomes delivered by Clootrack:
• NPS up 14–18%
• E-commerce returns down 9–18%
• Churn reduced by up to 35%
• Product insights delivered 3× faster
• Research turnaround 14× faster
• Contact-center AHT reduced by 10–15%

Its patented unsupervised discovery surfaces hidden themes and experience drivers without manual tagging. A reasoning copilot explains what changed and why, while AI Decision Digest summarizes what matters, why it happened, and what to do next.

Clootrack delivers 98%+ analysis accuracy, supports 1,000+ integrations, 55+ languages, and is trusted by 150+ global enterprises across retail, SaaS, CPG, healthcare, BFSI, consulting, and private equity. The platform has processed 100+ billion customer feedback tokens using OpenAI infrastructure for real-world Voice of the Customer workloads.

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