Complete Service Offering Coffema provides a comprehensive range of coffee machines, including Vollautomaten, Siebträger, and filters, along with intelligent hot water systems and accessories. Their end-to-end service approach—covering consultation, financing, installation, maintenance, and repairs—presents opportunities to upsell upgrades, maintenance packages, and accessories to existing clients.

National Service Network With over 100 skilled technicians operating nationwide and available seven days a week, Coffema offers a highly reliable service infrastructure. This can be leveraged to target large corporate clients requiring consistent, on-site support and preventive maintenance contracts to ensure uninterrupted coffee services.

Target Market Growth Operating within the retail office equipment industry with a revenue between 10 and 50 million dollars, Coffema serves businesses seeking high-quality coffee solutions. Expanding outreach to growing sectors such as co-working spaces and hospitality can generate new sales streams, especially for premium or customizable solutions.

Technological Competence The company invests in modern technology stack including Drupal and Bootstrap, indicating a focus on digital engagement. This digital presence offers a channel for targeted marketing campaigns, virtual consultations, and online service scheduling to boost customer engagement and sales conversions.

Market Positioning As a family-run business with over 50 years of experience and a strong emphasis on customer satisfaction, Coffema positions itself as a trusted provider in the premium coffee equipment market. This reputation allows for premium upselling opportunities to clients who value quality, reliability, and expert support, particularly in corporate and hospitality segments.