Cognovi Labs Employee Directory
Software DevelopmentOhio, United States11-50 Employees
Cognovi Labs is a software development company based in Columbus, Ohio. It develops tools that aim to reveal customers' in-the-moment emotional states and the drivers behind their decisions, offering guidance on how to communicate in ways that strengthen engagement and influence outcomes. The firm notes that emotionally connected customers are seven times more likely to purchase. Operating at the intersection of machine learning and behavioral psychology, Cognovi Labs targets organizations looking to understand and shape customer behavior. In October 2022, the company announced the Job Confidence Index, a concrete product-related development.