Collab
Software DevelopmentLisbon, Portugal51-200 Employees
Collab delivers cloud-based contact center services that enable engagement across touchpoints from anywhere. It emphasizes balancing automation with human interaction to support digital transformation for its customers. The offering is cloud-based, supported by Microsoft Azure, with on-premises deployment available, and the company has provided award-winning platforms for over 20 years. Based in São João das Lampas in the Lisbon region of Portugal, Collab serves clients and partners worldwide across Telecommunications, Banking, Healthcare, Government and Insurance. With regional branches in Mexico, Brazil and the Benelux area, the firm traces its roots to a founding team with extensive experience in the contact center business.