Insights

Growth Opportunity UnifyCX operates in the fast-growing customer experience outsourcing and offshoring space with a revenue range of 10M-25M and a global presence, signaling potential for larger enterprise partnerships and expanded service scopes.

AI Enablement The platform combines human expertise with advanced AI, presenting a compelling value proposition for clients seeking to modernize CX operations, reduce handling times, and improve personalization through intelligent automation.

Strategic Acquisition Formed through GlowTouch’s strategic acquisition of Collective Solution, highlighting potential opportunities to cross-sell integrated solutions, leverage broader sales networks, and access combined client bases.

Tech Stack Fit Reliance on cloud-native and scalable technologies (Azure Kubernetes Service, SAP, various databases, Argo CD) suggests openness to modernization projects and integration with enterprise IT ecosystems, ideal for upsell around data architecture and platform migrations.

Diversity & Compliance As a certified NMSDC Minority Business Enterprise, the company can meet supplier diversity requirements for enterprise buyers and may be prioritized for programs and partnerships focused on diversity and inclusion.

Collective Solution Tech Stack

Collective Solution uses 8 technology products and services including Avaya, Microsoft SharePoint, DBT, and more. Explore Collective Solution's tech stack below.

Avaya
Communications Technology
Microsoft SharePoint
Content Management System
DBT
Continuous Integration
Jenkins
Continuous Integration
Salesforce
Customer Relationship Management
Amazon Redshift
Data Warehousing
Redis
Database
Trello
Project Management

Media & News

UnifyCX opens new location in Barranquilla, Colombia, South America, Americas.
The opening of the Barranquilla location showcases how UnifyCX blends cutting-edge infrastructure with innovative technology to meet the evolving needs of clients.
Nov 01, 2024 | www.glowtouch.com

Collective Solution's Email Address Formats

Collective Solution uses at least 4 email formats:

Collective Solution Email Formats	Example	Percentage
First.Last@collectivesolution.net	John.Doe@collectivesolution.net	98%
Last@collectivesolution.net	Doe@collectivesolution.net	2%
First.Last@unifycx.com	John.Doe@unifycx.com	85%
First.L@unifycx.com	John.D@unifycx.com	15%

Frequently Asked Questions

What is Collective Solution's phone number?

You can contact Collective Solution's main corporate office by phone at

+1-310-362-****

. For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is Collective Solution's official website and social media links?

Collective Solution's official website is unifycx.com and has social profiles on LinkedIn.

How much revenue does Collective Solution generate?

As of August 2026, Collective Solution's annual revenue is estimated to be $10M - $25M.

What is Collective Solution's NAICS code?

Collective Solution's NAICS code is 5416 - Management, Scientific, and Technical Consulting Services.

How many employees does Collective Solution have currently?

As of August 2026, Collective Solution has approximately 1.4K employees across 3 continents, including North America, Asia and Europe. Key team members include Chief Technical Director: H. P., Executive Vice President Sales: J. B. and Human Resources Director: F. L. A. Explore Collective Solution's employee directory with LeadIQ.

What industry does Collective Solution belong to?

Collective Solution operates in the Outsourcing and Offshoring Consulting industry.

What technology does Collective Solution use?

Collective Solution's tech stack includes Avaya, Microsoft SharePoint, DBT, Jenkins, Salesforce, Amazon Redshift, Redis and Trello.

What is Collective Solution's email format?

Collective Solution's email format typically follows the pattern of First.Last@collectivesolution.net. Find more Collective Solution email formats with LeadIQ.

When was Collective Solution founded?

Collective Solution was founded in 2002.

Collective Solution

Q: What is Collective Solution's official website and social media links?

Collective Solution's official website is unifycx.com. Collective Solution has social profiles on LinkedIn.

Q: How many employees does Collective Solution have currently?

Collective Solution has approximately 1.4K employees.

Q: What technology does Collective Solution use?

Collective Solution's tech stack includes Salesforce, Bash, Microsoft Azure, Splunk, UNIX Shell.

Q: What is Collective Solution's NAICS code?

Collective Solution's NAICS code is 5416 (Management, Scientific, and Technical Consulting Services).

Outsourcing and Offshoring ConsultingKentucky, United States1001-5000 Employees

Collective Solution is an outsourcing and offshoring consulting firm based in Louisville, Kentucky, United States, employing between 1,001 and 5,000 people. It is linked to UnifyCX, a customer experience platform formed through GlowTouch’s acquisition of Collective Solution, which provides a suite of tools to manage the customer journey. UnifyCX is described as having global reach and aims to fuse human expertise with AI technology to support customer service. The technology stack associated with the business includes Docker, Snowflake, Microsoft Azure SQL Database, MySQL, Java Persistence API, Amazon, Hibernate, and OWASP. The platform is described as a certified NMSDC Minority Business Enterprise (MBE), with information available at https://unifycx.com.

Company Overview

Phone number: +1-310-362-****
Website: unifycx.com
NAICS Code: 5416 - Management, Scientific, and Technical Consulting Services
Founded: 2002
Employees: 1001-5000