Compliance Process Partners, DBA Service Catalyst Employee Directory

Information Technology and ServicesMassachusetts, United States11-50 Employees

Compliance Process Partners, doing business as Service Catalyst, is a small to mid-sized IT services and IT consulting firm based in Newburyport, Massachusetts. Founded in 2008 as Compliance Partners, LLC, the company operates under the Service Catalyst name. It focuses on service management process and automation consulting, helping organizations improve operational effectiveness, efficiency, and governance compliance while preserving agility and the ability to innovate. The firm serves clients by implementing core IT service management practices—incident management, service requests, changes, asset management, and configuration management—and applying these approaches to non-IT areas such as laboratory asset processes, reservation workflows, and employee onboarding. Through its service management and automation consulting, the organization supports clients in meeting regulatory and internal governance requirements while preserving innovation and agility.

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