Growing Small Business Concierge Plus serves a niche of property management companies and condo boards across the US and Canada with an employee base of 11-50, indicating a focus on small to medium-sized clients who value scalable digital solutions.

Expanding Digital Offerings The recent launch of an online store module and targeted COVID-19 webinars demonstrate the company's commitment to enhancing its platform with new features and supporting clients through digital and health-related challenges.

Technology Integration Utilizing modern web technologies such as React and cloud-based security measures like Cloudflare indicates a focus on reliable, scalable, and secure digital property management solutions, which can be positioned as a competitive advantage.

Market Opportunity With a revenue range of up to 10 million dollars and partnerships like PATTISON Onestop, there is an opportunity to target other regional digital residential networks seeking tailored property management tools.

Potential for Upselling Offering services such as package tracking, visitor management, amenity bookings, and parking solutions provides multiple avenues for expanding existing client relationships through comprehensive property management bundles or add-on modules.