Market Expansion Confirmit now operates as part of Press Ganey and targets Customer, Employee, and Patient Experience insights, signaling expansion opportunities across healthcare and enterprise customer experience programs.

Integrated Tech Stack Leverage the existing tech mix including Power BI, MicroStrategy, Netlify and CrowdStrike to propose integrated analytics and security-compliant CX solutions that complement clients' data ecosystems.

Healthcare Partnerships Recent Henry Ford Health engagement and HX26 conference activity indicate strong momentum in healthcare, suggesting upsell opportunities for nurse engagement, patient experience, and Net Promoter Score optimization.

Narrative Insights With Narrative HX launching to convert unstructured feedback into actionable insights, position as a partner to turn patient and employee feedback into strategic initiatives and faster decision cycles.

Recognition Advantage Press Ganey’s leadership recognition in VoC and ongoing awards create a credibility boost; leverage this to pursue enterprise deals with larger healthcare and corporate clients seeking proven CX platforms.