CX Industry Leader GetFeedback is an established leader in customer experience surveys within the Salesforce ecosystem, presenting a strong opportunity for cross-selling and upselling to existing Salesforce customers who value seamless integration and exceptional customer feedback solutions.

SMB Target Market With a relatively small employee count of 11-50, GetFeedback is well-positioned to cater to small and medium-sized businesses looking for personalized and effective customer feedback solutions, making it an attractive target market for sales outreach.

Seamless Integration The direct integration of customer feedback into CRM systems and everyday tools like bitly, Google, and Zoom presents a unique selling point for GetFeedback, enabling sales representatives to highlight the efficiency and convenience of their solutions.

Opportunity for Expansion Having established a solid foundation in customer experience surveys, GetFeedback can explore opportunities for geographical expansion to reach a broader market, offering a chance for sales development representatives to introduce their solutions to new regions and industries.

Competitive Pricing With a revenue range of $0 - 10M, GetFeedback can potentially position itself with competitive pricing strategies, appealing to cost-conscious businesses seeking high-quality feedback solutions without compromising on functionality or service.