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Insights

Industry Leadership CONSOLIDATED CCS has over 120 years of expertise in call center outsourcing within the telecommunications sector, establishing itself as a trusted provider of directory assistance and operator services across North America.

Technological Advantage The company utilizes a proprietary, vendor-supported platform unique in the industry, which ensures reliability and scalability, offering a compelling selling point for clients seeking robust operator services.

Cost-Effective Solutions With a CoOp pricing model as low as $.02 per call, CONSOLIDATED CCS provides highly competitive rates, making it an attractive partner for carriers and mobile providers aiming to reduce operational costs.

Quality Focus Prioritizing quality over efficiency, the company delivers a superior experience for subscribers which can be a strong differentiator when pitching services to telecom companies concerned with customer satisfaction.

Geographic Reach Operating two domestic call centers along with offshore alternatives, CONSOLIDATED CCS can offer flexible, scalable solutions tailored to clients seeking diverse geographic coverage and call volume management.

Similar companies to CONSOLIDATED CCS - Wholesale Directory Assistance & Operator Services

CONSOLIDATED CCS - Wholesale Directory Assistance & Operator Services Tech Stack

CONSOLIDATED CCS - Wholesale Directory Assistance & Operator Services uses 8 technology products and services including WordPress, Google Fonts API, RequireJS, and more. Explore CONSOLIDATED CCS - Wholesale Directory Assistance & Operator Services's tech stack below.

  • WordPress
    Content Management System
  • Google Fonts API
    Font Scripts
  • RequireJS
    Javascript Frameworks
  • TweenMax
    Javascript Frameworks
  • Zepto
    Javascript Libraries
  • jQuery
    Javascript Libraries
  • reCAPTCHA
    Security
  • Google Analytics
    Web Analytics

Media & News

CONSOLIDATED CCS - Wholesale Directory Assistance & Operator Services's Email Address Formats

CONSOLIDATED CCS - Wholesale Directory Assistance & Operator Services uses at least 1 format(s):
CONSOLIDATED CCS - Wholesale Directory Assistance & Operator Services Email FormatsExamplePercentage
FirstL@consolidatedccs.comJohnD@consolidatedccs.com
62%
First@consolidatedccs.comJohn@consolidatedccs.com
28%
First.Last@consolidatedccs.comJohn.Doe@consolidatedccs.com
7%
Middle@consolidatedccs.comMichael@consolidatedccs.com
3%

Frequently Asked Questions

Where is CONSOLIDATED CCS - Wholesale Directory Assistance & Operator Services's headquarters located?

Minus sign iconPlus sign iconCONSOLIDATED CCS - Wholesale Directory Assistance & Operator Services's main headquarters is located at 1504 Broadway Ave, Mattoon, Illinois 61938, US. The company has employees across 1 continents, including North America.

What is CONSOLIDATED CCS - Wholesale Directory Assistance & Operator Services's phone number?

Minus sign iconPlus sign icon You can contact CONSOLIDATED CCS - Wholesale Directory Assistance & Operator Services's main corporate office by phone at
+1-800-211-****
. For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is CONSOLIDATED CCS - Wholesale Directory Assistance & Operator Services's official website and social media links?

Minus sign iconPlus sign iconCONSOLIDATED CCS - Wholesale Directory Assistance & Operator Services's official website is consolidatedccs.com and has social profiles on LinkedIn.

What is CONSOLIDATED CCS - Wholesale Directory Assistance & Operator Services's NAICS code?

Minus sign iconPlus sign iconCONSOLIDATED CCS - Wholesale Directory Assistance & Operator Services's NAICS code is 517 - Telecommunications.

How many employees does CONSOLIDATED CCS - Wholesale Directory Assistance & Operator Services have currently?

Minus sign iconPlus sign iconAs of October 2025, CONSOLIDATED CCS - Wholesale Directory Assistance & Operator Services has approximately 51 employees across 1 continents, including North America. Key team members include Regional Manager - Pennsylvania: K. F.General Manager: C. A. C.General Manager: C. C.. Explore CONSOLIDATED CCS - Wholesale Directory Assistance & Operator Services's employee directory with LeadIQ.

What industry does CONSOLIDATED CCS - Wholesale Directory Assistance & Operator Services belong to?

Minus sign iconPlus sign iconCONSOLIDATED CCS - Wholesale Directory Assistance & Operator Services operates in the Telecommunications industry.

What technology does CONSOLIDATED CCS - Wholesale Directory Assistance & Operator Services use?

Minus sign iconPlus sign iconCONSOLIDATED CCS - Wholesale Directory Assistance & Operator Services's tech stack includes WordPressGoogle Fonts APIRequireJSTweenMaxZeptojQueryreCAPTCHAGoogle Analytics.

What is CONSOLIDATED CCS - Wholesale Directory Assistance & Operator Services's email format?

Minus sign iconPlus sign iconCONSOLIDATED CCS - Wholesale Directory Assistance & Operator Services's email format typically follows the pattern of FirstL@consolidatedccs.com. Find more CONSOLIDATED CCS - Wholesale Directory Assistance & Operator Services email formats with LeadIQ.

When was CONSOLIDATED CCS - Wholesale Directory Assistance & Operator Services founded?

Minus sign iconPlus sign iconCONSOLIDATED CCS - Wholesale Directory Assistance & Operator Services was founded in 2010.

CONSOLIDATED CCS - Wholesale Directory Assistance & Operator Services

TelecommunicationsUnited States51-200 Employees

Premier provider of nationwide directory assistance, operator services, and outsourced call center services. Our customer centric legacy spans more than 120 years of quality call center outsourcing. All Midwest based agents in two geographically diverse locations, the latest platform technology, and practically unlimited scalability.

> The ONLY Operator Services provider in North America with a vendor supported platform

> CoOp pricing model provides the most competitive rates available, as low as $.02 per call

> Focus on quality over efficiency results in a better experience for LEC/MSO/Mobile subscribers  

> Two domestic call centers and offshore alternative for Directory Assistance

Section iconCompany Overview

Headquarters
1504 Broadway Ave, Mattoon, Illinois 61938, US
Phone number
+1-800-211-****
Website
consolidatedccs.com
NAICS Code
517 - Telecommunications
Founded
2010
Employees
51-200

Section iconMedia & News

Section iconFunding & Financials

  • $10M$25M

    CONSOLIDATED CCS - Wholesale Directory Assistance & Operator Services's revenue is estimated to be in the range of $10M$25M

Section iconFunding & Financials

  • $10M$25M

    CONSOLIDATED CCS - Wholesale Directory Assistance & Operator Services's revenue is estimated to be in the range of $10M$25M

Company Leadership

  • Stylized image of a person
    K. F.
    Regional Manager - Pennsylvania
    Phone icon
    Mobile Phone
  • Stylized image of a person
    C. A. C.
    General Manager
    Phone icon
    Mobile Phone
  • Stylized image of a person
    C. C.
    General Manager
    Phone icon
    Mobile Phone
  • Stylized image of a person
    K. P.
    Agent/Dispatcher
    Phone icon
    Mobile Phone
  • Stylized image of a person
    B. B.
    Team Supervisor
    Phone icon
    Mobile Phone

Employee Directory

  • Stylized image of a person
    P. P.
    Data Analyst
    Phone icon
    Mobile Phone
  • Stylized image of a person
    C. B.
    Os/Da Supervisor
    Phone icon
    Mobile Phone
  • Stylized image of a person
    G. G. G. C.
    Senior Cad Detailer, Office Manager, Co-Owner Since 2010
    Phone icon
    Mobile Phone
  • Stylized image of a person
    J. M.
    Phone icon
    Mobile Phone
  • Stylized image of a person
    M. S.
    Phone icon
    Mobile Phone

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