Consolidated CCS
Business Consulting and ServicesIllinois, United States51-200 Employees
At Consolidated Call Center Services, we combine dependable technology with genuine human connection. Our teams manage critical after-hours and overflow communication for healthcare, property management, and service industries across the U.S., ensuring every caller reaches a calm, capable voice -- any time, every day. We don’t just answer calls; we protect reputations, preserve trust, and support the businesses that keep communities running. Our commitment is simple: accurate information, fast response, and real empathy on every call. What we provide: - 24/7 professional call handling and dispatch - HIPAA-compliant healthcare communication - Emergency and maintenance triage for property management and trades - Customized scripting, reporting, and client support - Nationwide directory assistance -- the only operator services provider in North America operating on a vendor-supported platform. We operate with one goal in mind: making every connection count -- for our clients, their customers, and the employees who make it all happen.