Contact One Call Center Employee Directory
TelecommunicationsArizona, United States51-200 Employees
Contact One Call Center is a mid-sized telecommunications provider based in Tucson, Arizona, offering comprehensive call-center services to businesses. The operation blends current technology with a strong emphasis on personal, high-quality customer interactions to help clients reduce costs while maintaining service standards. As a family-owned business for 30 years, it prioritizes long-term relationships with both clients and staff. Founder Judy Wood guides growth, quality, and marketing initiatives, while her son Jeff Wood serves as president and oversees the evaluation of new technology and the programming, reporting, network, and system operations. Daughter Jennifer Hoffman, the chief financial officer, manages employee policy compliance and works with clients during quarterly reviews to sustain customer satisfaction. The company highlights its focus on hiring capable people and developing their skills, which supports reliable agents and has contributed to national recognition for quality.